Manage complex U.S. payroll operations and serve as a subject matter expert for Workday Payroll and UKG Workforce Management. Support system implementations, upgrades, testing, reporting, audits, reconciliations, documentation, training, compliance, issue resolution, and process improvements while partnering with HR, Finance, IT, and vendors.
Work schedule: Night shift
Work set-up: Hybrid (3 days onsite, 2 days WFH)
About the role
Support U.S. payroll operations and serve as a subject matter expert for payroll processes, Workday Payroll, and UKG Workforce Management. This role ensures payroll accuracy, supports system enhancements and implementations, and drives process improvement initiatives.
Key responsibilities
- Manage and support complex U.S. payroll processing activities.
- Serve as the SME for Workday Payroll and UKG Workforce Management (Time & Attendance).
- Support payroll and workforce management system implementations, upgrades, testing, and process improvements.
- Create, validate, and analyze payroll reports, audits, and reconciliations.
- Develop training materials and process documentation for payroll systems and processes.
- Partner with HR, Finance, IT, and vendors on payroll-related initiatives.
- Identify and resolve payroll and system issues through analysis and continuous improvement.
About you
- Bachelor's Degree or equivalent experience.
- 7+ years of U.S. payroll operations experience in a high-volume environment.
- Hands-on experience with Workday Payroll and UKG Workforce Management (required).
- Experience supporting payroll or workforce management implementations, including testing, reporting, stakeholder management, and training.
- Strong understanding of payroll processes, timekeeping, audits, controls, and compliance.
- Experience creating payroll reports, queries, and operational documentation.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
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