Sr Manager, Data, AI and Commercial Strategy, International SPM

Sr Manager, Data, AI and Commercial Strategy, International SPM based in Singapore

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.  

The Sr Manager Data, AI and Commercial Strategy is a senior individual contributor responsible for shaping International Sports Medicine’s commercial execution through advanced analytics, AI-Agents for decision support and market positioning, and structured strategic execution.
Reporting to the Senior Director, International Commercial Planning, this role acts as a strategic AI architect and developer —connecting data, AI capabilities, and market insight to drive growth priorities, improve execution discipline, and enable leadership decision-making across international markets.
 

What will you be doing?

• Support of the development of the International Sports business towards an Agentic Enterprise, including:
• Development of AI Agents that support surgeon conversion, product pull through, objection handling, account activation and execution readiness
• Translation of market, customer and account-level data into insights to drive targeted commercial actions through Agentic solutions
• Enablement of AI / data-driven decision-making through the development and maintenance of dashboards and actionable insights for local and regional teams
• Enhancement data infrastructure and automation to improve speed and quality of decision-making
• Enablement, governance, and support model to scale AI use cases
• Drive the strategy and process for integrating Artificial Intelligence (AI), Agentic systems and AI Agents across organizational processes for both efficiency gains and competitive differentiation
• Own the roadmap for AI-enabled decision support, including launch and sell AI agent use cases
• Act as product owner for AI agents and automation initiatives, in partnership with commercial, IT, AI CoE, and external partners
• Identify AI platform architecture, AI workflows and intelligence loops to scale AI across product lines and commercial teams
• Lead and support International Strategy, coordinating a portfolio of high-impact initiatives aligned to annual and mid-term priorities
• Provide market intelligence and sizing analysis to inform strategic priorities, resource allocation, and portfolio focus
• Prepare and coordinate strategic inputs for monthly and quarterly reviews, ensuring leadership has a consistent and fact-based view of progress against plan, enabling leadership to track performance, identify risks, and take timely corrective actions
• Monitor execution of strategic initiatives throughout the year, flagging deviations early and recommending corrective actions to keep the plan on track
• Establish execution rhythms, milestones, and KPIs to track progress, escalate risks, and support leadership course-correction
• Prepare integrated strategy and performance materials for monthly, quarterly, and ad-hoc leadership forums

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

• Bachelor’s degree in Business, Software Engineering, Life Sciences, or a related field
• 8-10 years of experience in technology, commercial strategy, consulting, or related functions within the medical devices or healthcare industry
• Demonstrated experience applying advanced analytics and AI-enabled solutions (e.g., forecasting, segmentation, automation, decision support tools) in a commercial or strategic context.
• Strong analytical skills with proven ability to translate data into actionable insights and strategic recommendations
• Experience developing and managing dashboards, KPIs, and performance tracking frameworks
• Excellent cross-functional collaboration skills, with the ability to influence and align stakeholders across markets and functions
• Strong project management skills with the ability to manage multiple strategic initiatives simultaneously

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.