Company Description
We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.
Job Description
We are actively seeking a highly motivated and enthusiastic Associate/Specialist of Workplace Experience to manage our Singapore office.
You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale.
What you’ll be doing:
Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors. Lead the onboarding and offboarding process together with the People Partner Specialist.
Serve as the first point of contact for all Workplace Experience matters across APAC
Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events.
Plan and execute employee engagement events that foster community, culture, and well-being.
Ensure key stakeholders are kept well informed of all Workplace operations
Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees
Drive strategic change in region for the Workplace management area to ensure operational excellence
Report on KPIs and SLAs
Budget management for all sites
Operate in line with all CKO Procurement policies
Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed.
Ensure we are legally compliant for all matters concerning health, safety and security in the region.
Collaborate with the wider Workplace team on global initiatives and strategic projects.
Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team.
Support adhoc people team administrative tasks.
The role is based in Singapore and requires a minimum of 3 days in-office presence.
About you:
Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset
Proven experience managing multi-site building operations cross borders
Solid understanding of building compliance and relevant legislation
Intermediate proficiency with MS Office, Excel, Outlook and Google Apps
Great interpersonal skills and ability to interact and communicate with influence #talkstraight
Proactive and solutions focused with a #customer mind to create the best experience possible
Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects
Strong vendor / contract management and negotiation skills to help our business to #runlean
Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed
Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills
Bring all of you to work
We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram