Specialist (eOps), Flight Operations (Technical, Regulatory and Projects)

Summary

Job Description

Specialist (eOps), Flight Operations – Technical, Regulatory and Projects 

You will be working in Scoot Flight Operations Department to provide Regulatory, Administrative and Technical support.

1. Administrative and documentation support for FOPS department:

• Coordinate with documentation officer and dispatch to ensure on-board inventories are current.
• Coordinate with vendor for printing of FOPS documents.
• Administrator for document distribution platform such as Sharepoint, Comply365 and Aviator.
• Provide administrative support for management pilot and manage correspondence letters.

2. Audits for FOPS:

• Conduct audits on Flight Ops Vendors to ensure compliance of Scoot's QMS.
• Conduct audits internally to ensure compliance of Scoot's QMS.
• Planning of annual Audit Schedule.

3. iPad EFB Management and Support

• Manage and distribute iPad EFBs for Flight Crew.
• Provide technical support to Flight Crew, ensuring smooth performance of the EFB & applications
• Handle iOS / application updates, license management, and user access control for all iPad EFB & applications.
• Administrate WorkspaceOne MDM configuration changes and profiles.
• Monitor and maintain EFB accessories (e.g. Pivot case, EFB mounts, charger, adapters & eSIM cards) ensuring stock availability and replenishment on aircrafts.

4. System and Vendor Management

• Support backend system configurations, setup, testing, and troubleshooting for e-Ops platforms / applications.
• Coordinate with IT, external vendors, and operational business units to resolve issues and implement system enhancements.
• Support system integration between vendor platforms and in-house systems.
• Support and execute e-Ops initiatives, ensuring deliverables are achieved within timeline.
• Provide logistic & procurement supports for e-Ops initiatives.

5. Project Management

• Assist with technical research, special projects and tasks as request by DCP Fleet Technical & Projects. 
• Coordinate EOPS initiatives 
• Administrator for AVIATOR, eWAS, Comply365 and WSOne MDM.
• Handles Back end configurations, testing and troubleshooting.
• Manage and distributes Flight Ops iPads EFBs
• Liaise with vendors for software issues and queries.
• Provide logistics support for e-Ops.
• Plan workflows and processes for e-Ops.

6. Invoice Verification:

• Process FOPS invoices and purchases.

7. Procurement and Budget Management for FOPS (Fleet):

• Produce papers on business requirements etc.
• Review and vet contracts, track contract expiry dates and handle negotiation with vendors
• Planning of budget based on departmental needs
• Estimating future financial needs and trends to make informed budgeting decisions. Monitoring expenses, tracking and controlling expenditures such as duty travels by the team. 

Required Skills

• Preferably a Degree in related field.
• Fresh graduates are welcome to apply.
• Strong organizational and planning skills.
• Good knowledge in Aviation Industry is an advantage.
• Proficient in MS Office  
• Good in Mathematics.
• Knowledge in XML is an advantage

Desired Traits

• Good communicative and inter-personal skills and the ability to write, speak and present clearly and to interact with co-workers of all levels.
• Ability to multi-task, pay attention to details, analyse, rationalise in solving problems and work both independently and in a team.
• Ability to work in a dynamic environment.