Job Description
#LI-BA1
Come join a dynamic team where your experience from similar roles, your attention to detail and communication skills can make a real impact!
Please note that working proficiency in both written and spoken English and Japanese language will be required to effectively support APAC market including Japan.
The Specialist plays an important role in establishing a sustainable AR department in the BSO and will be actively contributing to the development of a top-performing department working with Accounts Receivables.
Core ResponsibilitiesDeliver high performance customer service for Customer Account Services (CAS) - Accounts Receivables processes and support the Team Lead in
handling other ad-hoc tasks.
This will include amongst other tasks:
Manage debt collection activities for the assigned countries within APAC region portfolio.
Super User for APAC Collections with active participation in global forums and co-lead to drive initiatives.
Follow up on overdue and collection as well as reporting to senior partners
Fronting Customers to resolve dispute and payment issues
Providing recommendation to Finance Business Partners in managing the Market Accounts Receivable aging and risk exposure
Actively and timely responds to internal/external customer requests to fulfill their expectations
Ensuring the aging and bad debts of the assigned BU meets the goals and coordinating the corrective actions to support/back-up the AR Manager
Driving optimization initiatives within own functional areas and ensuring compliance of company policies and procedures and smooth operations
Building and fostering good relationships with senior partners and demanding customers to meet their needs
Strategic collaboration with the Order to Cash team members to cater to their service needs and smoothen operations
Proactively supporting the service needs including advice to business teams, challenge business on credit risk, drive improvement in DSO and overdue
Building and strengthening professional network globally
Understanding the value of service provided and suggest continuous improvement ideas to enhance productivity and efficiency
Participating in projects that drives process simplification
Promoting regional/global process standardization
We support the LEGO Group by consistent, high-quality, and customer-oriented execution of AR processes. This enables the BSO to succeed in delivering significant value to the LEGO Group organization.
Do you have, what it takes?App. 7+ years of demonstrated working experience from Finance function and preferably experience in international accounting or from a Shared Service organization
Experience of working and driving a highly collaborative environment in a global setting, promoting coherence and the end-to-end perspective
Superior interpersonal abilities and adept at effectively communicating with both internal and external customers
Personal drive and initiative, excellent collaboration skills and ability to build trust and credibility.
Microsoft Office and SAP at expert level
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
