About the RoleProvide technical pre-sales, implementation and project management support for strategic initiatives execution, working in collaboration with the regional teams and the rest of the BD&S organization. Propose solutions to the client's and partners´ technology requirements and support their implementation.
Identify and support the right partners to facilitate execution at scale.
Primary focus will be on Payments Experience.
What to expect
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Perform product demonstrations. Demonstrate value of SWIFT technology solutions versus alternatives. Explain SWIFT solutions roadmaps at customer sites, working closely with sales. Provide pre-sales information. Present SWIFT products and technology solutions at customer events.
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Meet with customers to understand detailed level needs and requirements, prepare proposals and validate with senior team members to make recommendations on best practice solutions for facilitating adoption and usage. Maintain and develop knowledge of architecture/design technologies, integration and future industry trends. Provide resiliency and security advice. Overcome objections of a technical nature.
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Translate business requirements into a technology solutions with full involvement of the rest of the client relationship stakeholders. Analyse detail systems factors: input/output requirements; information flow; technical requirements; resources needed and select the appropriate SWIFT products and services to architect a customer solution.
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Monitor, maintain and report on the project status on a continuous basis and for the duration of the project. Re-validation of the business requirements translation of a project. Ensure the project stays on track by pro-actively controlling actual status of cost, schedule, quality, resources versus plans and by taking corrective action for issues under his/her direct control. Review status f all regional projects on a regular basis, escalating all exceptions.
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Assist with the ordering, provisioning and software license procedures. Assist with preparation for installation and integration activities. Ensure a smooth handover to Customer services.
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Build and develop working relationships with customer management.
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Analyze customer escalated problems, develop and propose solutions to customer.
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Represent SWIFT at SWIFT user groups, seminars and workshops.
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In line with team objectives, support regional teams by defining processes, transferring knowledge for the SWIFT platform as well as SWIFT Solutions.
What will make you successful?
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Technical degree or equivalent experience
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5 to 10 years experience in systems development.
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Must have background and experience on designing solutions over cloud and API technologies
For more info on the role, you may reach out to:
Recruiter: Sobasri S
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
