Job Description:
Responsibilities & Activities:
- Lead solution implementation projects;
- Own technical and business design of the end-to-end solution during implementation;
- Conduct design reviews and data quality assurance;
- Manage and communicate with external client teams during the sales process and post-sales delivers;
- Lead and participate in RFPs and provide technology solution content;
- Audit existing client’s implementation and recommend enhancement.
Experience & Competency:
- 5+ years’ experience in IT or Customer support organizations;
- 3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM);
- Relevant ServiceNow certifications with a minimum of 1 CIS certification
- Good understanding of SQL, XML, and web-based technologies;
- 1+ years’ experience in implementing and aligning business processes to the ITIL best practices;
- Fluency in English (must-have)
- Availability to travel within ASEAN.
- Articulate, effective communication skills;
- Result-driven and customer-centric;
- Able to inspire customer confidence through professional presence, self-confidence;
- Ability to multi-task and work on several accounts simultaneously;
- Demonstrated ability to influence, consult and growing of the business;
- Positive attitude when solving business and/or technical problems;
- Self-starter with the ability to assume leadership and work without direct supervision.
- Singapore Public sector experience will be advantageous
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
