What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
What You’ll Be Doing
1. Analyze & Improve
- Dive into data to uncover trends, gaps, and opportunities in service and productivity.
- Recommend and implement improvements that make our operations more efficient and customer-focused.
2. Drive Projects That Matter
- Lead or support exciting projects that improve service quality, reduce costs, or introduce automation.
- Use tools like Lean, Six Sigma, or RPA to bring your ideas to life.
- Collaborate with teams across departments to make change happen.
3. Monitor & Report
- Track key performance indicators (KPIs) and create dashboards that tell a clear story.
- Present insights and recommendations to stakeholders and leadership.
4. Support Teams & Customers
- Work closely with operations teams to ensure smooth daily performance.
- Analyze customer feedback and service issues, and help design solutions that stick.
5. Ensure Compliance & Safety
- Keep our processes aligned with ISO standards and internal policies.
- Support vendor and contract management activities.
Job Posting End Date:
2025-08-31
