SG - Infrastructure Engineer, Tier 1 (Network, Linux, IT Ops)

The Role

Infrastructure Engineer, Tier 1 (Network, Linux, IT Ops)

Home Country: Singapore

Key Responsibilities:

• Support triage, troubleshooting, and repair of production networks / server across Data Center, Edge, IP Backbone, and Optical elements. Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs. Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.
• Services include server repair, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates by following existing procedures.
• Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues.
• Identify opportunities to improve processes, tools, or automate tasks.

Critical Success Factors

Prior experience in the following is required:

• Network and Server management
• Juniper / Arista
• IT operations
• Understanding with network, server routing and switching technologies and provide support to teams, internally and to B2B groups

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Interactive

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With close to 800,000 employees worldwide—in 200 cities across 120 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.