Celonis Logo

Celonis

Lead Services Consultant

Reposted 2 Days Ago
Be an Early Applicant
Hybrid
Tokyo
Expert/Leader
Hybrid
Tokyo
Expert/Leader
As a Lead Services Consultant, you will work on agile teams to drive customer transformations, implement data-driven insights, and facilitate process automation using Celonis technology.
The summary above was generated by AI

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:​

Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements.  It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise. 

The Role:

As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining, Artificial Intelligence and Machine Learning. 

The work you’ll do:

Initiate 

  • Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
  • Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)

Implement

  • Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
  • Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer

Adopt 

  • Lead value workshops to develop business cases and define measures to improve process inefficiencies
  • Define the most relevant KPIs measuring the customer’s success
  • Quantify the business and financial potential and present the findings to the management
  • Automate tasks to drive value and improve the process conformance rate

Monitor and enable

  • Manage customer expectations and project planning
  • Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

  • 8+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
  • Demonstrated ability to translate business requirements into technical solutions (Data models) 
  • You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus...) 
  • A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
  • General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
  • Willing to develop a strong expertise on a solution through a continuous learning approach
  • Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
  • Excellent analytical skills, well-organized and you are known for being a quick learner
  • Fluency in Japanese and English
  • Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
  • Possess a Level 3 Nissho Bookkeeping Certification or an equivalent qualification or knowledge

What Celonis Can Offer You:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.


Data Privacy, Equal Opportunity, and Accessibility Information

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’  Statements on Data Privacy, Equal Opportunity and Accessibility.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Top Skills

Data Mining
Machine Learning
Matlab
Process Automation
Process Mining
Python
R
SQL

Similar Jobs at Celonis

Entry level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
As an Associate Value Engineer, you will support the Japan team, engage with customers to solve business challenges, and showcase the value of Celonis EMS while undergoing a 12-month training program.
Top Skills: Celonis EmsPythonSQL
Yesterday
Hybrid
Tokyo, JPN
Senior level
Senior level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
As a Senior Services Consultant, you will drive customer success through process mining technology, data analysis, and implementation of Celonis features. You'll work in agile teams to enhance customer processes and deliver solutions that meet various business needs.
Top Skills: Big DataMachine LearningMatlabProcess AutomationPythonRSQLTask Mining
Yesterday
Hybrid
Tokyo, JPN
Senior level
Senior level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
As a Senior Solutions Architect, you'll onboard enterprise customers, address their technical requirements, and ensure seamless integration with the Celonis platform.
Top Skills: Data StreamingETLKafkaLdapPythonRest ApisSoap ApisSQLSso

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account