We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
Solution Architects are part of our CoE and Programs team and are responsible for onboarding customers onto the Celonis platform and ensuring the necessary technical components are in place for customers to drive value with Celonis. This role sits within our Celonis Services and works closely with Celonis’ CoEs to deliver a successful customer journey. Working in this ever-growing team provides a great opportunity to make a big impact!
The Role:
As a Senior Solutions Architect, you are an integral part of our project teams and are one of the first touchpoints our customers will have with Celonis. In order for our customers to realize value, you will drive the technical setup needed for our customers to benefit from all the features and functionalities that Celonis has to offer, such as process mining, execution management, process automation, Action Flow and task mining. As every customer environment is different, you will be the main point of contact for digesting the technical requirements from the customer to understand what’s needed for successful integrations to their source systems. You also will lead conversations about user management and authentication and will act as a technical liaison to the customer to ensure there are no technical barriers to user adoption.
The work you’ll do:
- Work with enterprise customers as part of the customer value journey and perform the technical onboarding process of Celonis
- Technical discussions with customers to identify key system architecture components; propose and help customers build solutions that unblock deployments
- Establish real-time integrations to customer source systems via APIs and Celonis internal integration solutions
- Advise customers of authentication and user/group management and provisioning solutions for the Celonis platform
- Eliminate any technical barriers to user adoption of Celonis
The qualifications you need:
- Proven experience of 3~10 years in industry with experience to work on Python, ETL, SQL.
- Solid experience with project management, outstanding customer-centric & proven experience working with customers.
- Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
- Experience with SQL & Python as well as with data pipelines & ETL processes for large volumes of data.
- Knowledgeable about security and compliance topics for enterprise applications
- A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
- Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus
- Strong communication skills and fluency in English and Japanese
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Data Privacy, Equal Opportunity, and Accessibility Information
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
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