OKX

Senior VIP Relationship Manager, NEA

Posted 2 Days Ago

Be an Early Applicant

Remote

18 Locations

Senior level

Remote

18 Locations

Senior level

The Senior VIP Relationship Manager will develop and implement VIP growth strategies, focusing on acquisition and retention of VIPs through data-driven insights. The role requires collaboration with various departments to optimize service and enhance user engagement.

The summary above was generated by AI

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the OpportunityWhat You'll Be Doing

Strategic VIP Growth Planning: Develop and implement VIP growth strategies aligned with team objectives. Analyze local market ecosystems, competition, and VIP behavior to identify growth opportunities.
VIP Acquisition and Retention: Lead efforts to acquire new VIPs and retain existing ones through targeted campaigns and initiatives. Optimize VIP onboarding processes to enhance experience and drive loyalty.
Service Optimization: Utilize data-driven insights to measure performance, identify bottlenecks, and optimize growth strategies. Implement A/B testing and iterative improvements to enhance conversion rates and user engagement.
Cross-Functional Collaboration: Collaborate with various departments like global marketing, product, SEO, LCD, and CS to align growth initiatives with business objectives. Ensure seamless communication and coordination across teams to achieve cohesive growth strategies.

What We Look For In You

Minimally 6 years of experience in a growth-focused role within NEA.
Proven track record of devising successful VIPs growth strategies and achieving targets.
Proficient in data analysis and using analytics tools to drive decision-making.
Strong leadership, communication, and project management skills.

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!

Top Skills

Data Analysis

Similar Jobs

Sun Life Financial, Inc.

Virtual Job Fair

18 Hours Ago

Remote

499 Employees

Junior

Apply

499 Employees

Junior

Fintech • Payments • Financial Services

As a Client Care Representative, you will handle customer inquiries via phone and chat, assess needs, resolve issues, and provide superior service. You will work in a fast-paced environment, meet productivity goals, and contribute positively to the team. Skills in communication and multitasking are essential.

Sun Life Financial, Inc.

Tele-Interviewer

18 Hours Ago

Remote

499 Employees

Entry level

Apply

499 Employees

Entry level

Fintech • Payments • Financial Services

The Tele-Interviewer conducts recorded interviews to gather confidential information about a client’s medical and lifestyle history. Responsibilities include completing interviews, following up with clients, updating advisors on cases, and addressing client inquiries about the process.

Sun Life Financial, Inc.

Team Leader

Be an Early Applicant

18 Hours Ago

Remote

499 Employees

Entry level

Apply

499 Employees

Entry level

Fintech • Payments • Financial Services

The Team Leader is responsible for managing daily team performance, ensuring quality service objectives are met, providing coaching and mentoring to team members, analyzing metrics, and fostering a work environment that values creativity and participation. The role also includes employee recruitment, supporting continuous improvement, and projects as needed.

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.