Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Based out of our Regional headquarters in Singapore, the SVP is responsible for the effective and efficient running of day-to-day field operations for all datacenters in the APAC region with continued extensive growth.
Responsibilities
Drive strategic planning and priorities for data center operations
Establish and track against KPIs, SLAs, and metrics (including regional performance, capacity, availability and budget)
Oversee on-the-ground incident response, problem resolution, and change management to support Equinix's outstanding customer experience
Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination
Establish and track safety measures to ensure the safety of frontline resources
Ensure consistency in experience and on-the-ground response across data centers in a region
Coordinate with the global design and construction team to ensure consistency and efficiency
Own and track capacity management across data centers in the region
Shape a collaborative, transparent, and entrepreneurial culture, in tandem with the global corporate leadership team
Inspire and engage employees around a unified vision for the region while aligning with the Global Operations strategy
Empower frontline resources to put the customer first in what we do and prioritise their needs through effective processes and incentives
Lead on initiatives that align with and advance the delivery of the global operations 'build bolder' strategy to scale to meet future customer demand
Qualifications
Demonstrated track record of datacenter operations management and maintenance at scale across multiple countries in APAC or similar leadership and cross functional management experience in closely adjacent or mission-critical industry
Deep experience in optimizing a growing and evolving a business – leading a large organization (team 1,000+) through a period of rapid growth, merger integration or business transition
Focus on execution and results – establishing high standards for performance, setting stretched goals and development plans, and holding people accountable for results
Ability to provide thought leadership, think strategically and effectively communicate vision and influence
Leader in the Equinix culture and guardian of the employee experience across the region with the ability to build followership and can evidence leading in “people first” culture that champion diversity and inclusivity.
Adept at balancing intense short-term pressures with overall long-term goals
Financial acumen and ability to connect operational objectives to financial results
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
