Senior Systems Programmer (Vice President)

The Infrastructure Technology Lead Analyst is a senior level position responsible for leading a variety of infrastructure-Storage related operations and engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework, and provide niche skills including code reviews, code enhancements, provide critical problem support to remediate the issues faster, maintain security configurations, develop dashboards, automations, and work with global AI enablement team.
Responsibilities:

• Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
• Provide Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
• Provide technical/strategic direction to team members
• Review requirement documents, define hardware requirements and update processes and procedures as necessary
• Ensure ongoing compliance with regulatory requirements
• Responsible for applications dealing with the overall operating system
• Conduct project related research
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 12-15 years of relevant experience in a Storage Engineering/Operations role with sound knowledge of storage hardware and system services.
• Proficient in Storage platforms like Dell EMC Powermax/Unity, IBM A series storage, Hitachi storage SAN platforms and proficient in storage software such as solutions enabler, Raid comm, IBM configuration manager, Unisphere U4V, SRM, power path, Open Replicator, Open Migrator, storage virtualization, volume manager, File systems, snapshots, multipath software, CISCO, brocade switches.
• Should have strong expertise in design and configuration support for FCIP configurations for storage for replications and performance tuning, and security implementations for storage.
• Candidate with shell/Pearl scripting / programming/web framework experience is expected. Certification in ansible is a must requirement for this position with strong knowledge on python, Perl, JavaScript, Shell and Power Shell, angular, VUE, HTML and CSS /HTML /CSS)
• Experience working in Financial Services or a large complex and/or global environment
• Create complex plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
• Drive Root Cause Analysis (RCA) post restoration of service whenever there is some problem due to storage, SAN fabric or SAN replications working with vendors and other stake holders
• Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks using shell scripting, Pearl scripting, C scripting, ansible and python scripts.
• Provide technical/strategic direction and act as advisor/coach to lower-level analysts
• Responsible for overall operating system applications related to storage
• Has the ability to operate with a limited level of direct supervision & Can exercise independence of judgement and autonomy
• Perform hardware capacity forecasting, planning and utilization monitoring; make recommendations on hardware and software enhancements to fine tune or update the regional operating environment
• To analyze and apply patches / code upgrade, enhancements and perform management tools upgrades
• Apply new technology and process to improve system operation, supportability, recoverability, availability and performance
• Collaborate and work to develop technical solutions, plans and configuration, in response to requirements from Business and Application teams. Execute plan and improvements to completion
• Ensure compliance to Citigroup Information Technology Management Policies (CITMP) and Standards
• Implement network configurations for storage level replication and support for disaster recovery
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process changes and improvement

Education:

• Bachelor’s/University degree.

• Ability to develop automations and AI based tools using ansible and coding platform mentioned in the job description
• Able to review code releases, code testing, code implementation, post implementation checks, to ensure business applications are stable.
• Strong knowledge and expertise on operating system IBM AIX, Redhat, HPUX, Solaris and Windows platforms
• Strong knowledge and expertise on clustering and database configurations such as HACMP, Microsoft Cluster, VCS and ASM configurations.
• Ability to communicate technical concepts to non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline

#LI-Hybrid

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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