At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Specialist, KYC Operations to join our KYC/AML Operations team. This role is located in Singapore.
In this role, you’ll make an impact in the following ways:
- Perform KYC, CDD, and EDD reviews for institutional clients across all lines of business in APAC.
- Support new client onboarding activities and/or periodic review of existing client in accordance with relevant regulatory obligations and internal policy standards.
- Assess ownership and control structures, source documentation, and other relevant client information.
- Review and analyze complex entity types including corporates, financial institutions, funds, trusts, special purpose vehicles, and other structures where applicable.
- Conduct account activity reviews, including transaction analysis and behavioral assessments, to identify unusual or potentially suspicious activity in line with AML requirements.
- Support due diligence and ongoing monitoring of correspondent banking relationships, including assessment of respondent institutions, services provided, and associated financial crime risks.
- Identify red flags and potential exposure to financial crime risks, including sanctions, money laundering, terrorist financing, bribery and corruption, fraud, tax evasion, and reputational concerns.
- Escalate higher-risk or complex cases to Compliance and senior stakeholders, as appropriate.
- Communicate onboarding KYC requirements, case observations, and workflow-related issues clearly and effectively to internal stakeholders and, where required, directly to clients.
- Work closely with Front Office, Compliance, and partner teams to obtain required documentation and resolve case-related issues.
- Manage a portfolio of cases effectively, ensuring work is completed accurately and within required timelines, while identifying recurring issues and opportunities to improve workflow effectiveness.
- Maintain complete and well-organized documentation in line with internal standards and recordkeeping requirements.
- Support quality assurance activities, validation checks, and knowledge sharing across the team.
- Support the development and refinement of agentic workflows within KYC processes, ensuring outputs align with business requirements and control expectations.
- Analyze workflow outcomes, connect information across process steps and stakeholder feedback, and identify gaps, root causes, and improvement opportunities.
- Translate technical concepts and agentic workflow changes into clear, simple language, and propose practical enhancements to improve quality, usability, and operational effectiveness.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree preferred in Business Administration, Economics, Banking & Finance, or a related field.
- 5 – 7 years of experience in the financial services industry, including at least 5 years of relevant experience in AML/KYC, Customer Due Diligence, onboarding, compliance, risk management, or audit, with a strong focus on KYC/AML.
- Experience in correspondent banking due diligence and ongoing monitoring, including familiarity with global banking relationships and associated risk frameworks.
- Experience performing account activity reviews, including transaction analysis, pattern recognition, and identification of suspicious activity.
- Good understanding of KYC/AML rules and regulations across relevant jurisdictions.
- Knowledge of financial crime typologies and red flags relevant to institutional clients, correspondent banking, and cross-border business activities.
- Familiarity with OFAC, FATCA, CRS, MiFID II, and banking or financial products is beneficial.
- Experience in workflow improvement, business analysis, process optimization, or AI / automation-enabled operations is advantageous.
- Experience supporting conducting KYC reviews for institutional or corporate banking clients preferred.
- Strong written and verbal communication skills, with the ability to explain complex KYC or technical concepts clearly to both technical and non-technical audiences.
- Effective stakeholder management skills, with the ability to collaborate across teams and jurisdictions and engage confidently with both business and technology stakeholders.
- Fluency in English, Traditional and Simplified Chinese, including Mandarin proficiency, is strongly preferred to support the APAC client segments.
- Strong analytical, research, and problem-solving skills, with sound judgment, risk awareness, and the ability to connect the dots across KYC requirements, workflow outputs, and business needs.
- Ability to assess outputs critically, identify root causes, and recommend practical changes that improve workflow quality and operational effectiveness.
- High attention to detail, strong organizational skills, and the ability to work independently while managing multiple priorities in a fast-paced environment.
- Proactive, adaptable, and comfortable operating in a dynamic, high-volume environment.
- Strong adaptability and flexibility, with the ability to adjust to evolving role requirements, shifting priorities, and a changing operating environment.
- Team-oriented mindset with a strong sense of ownership and accountability.
At BNY, our culture speaks for itself, check out the latest BNY news at:
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Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
