Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
The primary role of the Lead Solution Architect is to assess and design the solution as part of the Discovery program in an Agile technology team. The Architect will work closely with the Business analysts and Product Owners as well as platform teams and external consultants.
SC Discovery is a strategic phase within the Ignite program focused on shaping the future of ResMed’s Supply Chain capabilities. It is not about selecting specific applications yet; rather, it aims to define the future state architecture, capabilities, and design principles that will guide subsequent delivery phases. This phase ensures alignment between business strategy and technology enablement, creating a resilient, compliant, and scalable supply chain ecosystem.
Capability Roadmap & Taxonomy
Establish a structured capability taxonomy for supply chain, manufacturing, logistics, and related domains. This includes areas like Source-to-Receipt, Planning, Quality Management, Data & AI.
Architectural North Star
Define a clear target architecture to guide solution selection and integration across programmes (e.g., Network 2030, Enterprise MDM). This involves conceptual application views, integration patterns, and governance models.
Fit-Gap Analysis & Future State Design
Conduct detailed assessments of current processes and systems, identify gaps, and outline high-value design decisions for the next five years.
SC Discovery spans multiple streams:
Functional streams and business architecture: Mapping processes across manufacturing, logistics, inventory, and quality.
Architectural enablers: Covering ERP, data architecture, observability, security, and automation.
The Technical Architect oversees all the Functional streams related to Logistics and Global Trade management.
Historically Logistics and Distribution as well as Global Trade was not part of the Supply Chain function. As the customer domain and the Supply Chain domain are getting merged closer to each other, there is a need to have someone skilled and experience with architecture used for logistics reporting, and logistics integration (WMS, TMS, third party logistics) to oversee this space.
Architecture Design: Develop end-to-end solution architectures for logistics systems, ensuring integration with enterprise platforms and compliance with standards.
Capability Enablement: Leverage advanced capabilities such as: Data Integration & Analytics: Enable real-time visibility and predictive insights across supply chain operations. Automation & Workflow Optimisation: Implement automation frameworks to streamline logistics processes. Cloud & API Strategy: Design cloud-native solutions and API-driven integrations for scalability and interoperability.
Stakeholder Engagement: Collaborate with business leaders, product teams, and technical stakeholders to translate requirements into architectural blueprints.
Governance & Compliance: Ensure adherence to security, privacy, and regulatory requirements within logistics operations.
Innovation Leadership: Drive adoption of emerging technologies (AI/ML, IoT) to optimise logistics performance.
Let’s talk about Responsibilities.
Be Proactive Self-starter, solution-oriented who can manage own tasks & time.
Be customer-centric, data-driven, quality-focused, collaborative & have a positive attitude.
Drive integration strategy using Oracle Integration Cloud, API-first design, and event-driven architecture.
Establish supply chain observability and visibility standards, including dashboards, automated alerts, and continuity plans and integrate third party transportation monitoring.
Consider supply chain security and compliance for all integrations and SaaS platforms (RBAC, encryption, audit, CSV validation)
Global Trade Management: Design solutions that support compliance with international trade regulations, customs processes, and cross-border logistics.
Collaborate with Domain Solution Architects, Business analysts and business stakeholders to identify the requirements, define project scope and design software solutions.
Work together with MES developers (.net) and understand custom developed architecture at Resmed
Have regular conversations with other tech teams and platforms across ResMed on tech stack standardisations and extensions.
Stay connected to state-of-the-art developments, latest trends, and design innovative apps for Supply Chain domain.
Understand boundaries, strengths, and weaknesses of as-is application(s) landscape
Ensure solution adheres to enterprise design principles and report to Enterprise Architecture (EA) team
Let’s talk about Qualifications and Experience
Required:
Minimum 3 years working in a custom development environment
Minimum 5 years working as a solution architect / technical architect
Working understanding of Agile methodologies and ways of working
Experience in working with customers and product owners
Experience in solution enhancement and analysis
Experience with React / NodeJS and Experience with .net
Experience with AWS and Databases
Excellent stakeholder engagement and communication skills.
Proven experience in solution architecture within logistics or supply chain domains.
Strong knowledge of enterprise integration patterns, cloud platforms (AWS preferred), and API or EDI management.
Familiarity with logistics systems (WMS, TMS) and ERP integration.
Excellent stakeholder management and communication skills.
Ability to lead architecture reviews and ensure alignment with enterprise standards.
Define KPIs and track reports to measure logistics performance (On-Time Delivery Rate,
Order Cycle Time, Inventory Accuracy, Transportation Cost per Unit, Customs Clearance Time, Supply Chain Security Incidents, Carbon Footprint per Shipment)
Usage of AI in Logistics:
Predictive Analytics: Apply AI models to forecast demand, optimise inventory, and reduce logistics bottlenecks.
Automation: Use AI-driven workflows for customs clearance, documentation, and exception handling.
Security: Implement AI-based anomaly detection for supply chain security.
Decision Support: Enable AI-powered dashboards for real-time insights and strategic planning.
Preferred:
Experience with AWS
Experience with Oracle / Oracle ERP / Oracle EBS or similar ERP systems
Experience with Docker, ECS and EKS
TOGAF or equivalent architecture certification.
#LI-APAC
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
