Senior/Quality Officer

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.

Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
Position Summary
You will ensure products and processes meet high quality and regulatory standards. You will work closely with production, laboratory, engineering and supply teams to solve quality issues quickly and correctly. We value practical problem solvers who act with integrity, coach others, and keep people and patients safe. This role offers growth through hands-on quality leadership and exposure to complex technical and regulatory challenges. Join us to help unite science, technology and talent to get ahead of disease together.
Responsibilities
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Provide on-site quality oversight during production shifts, monitor activities and make timely quality decisions.
• Review batch records, test results and documentation to assess fitness for release and data integrity.
• Lead or support investigations for deviations, incidents and complaints, including root cause analysis and corrective actions.
• Authorize operational QA tasks such as changeovers, material releases and equipment tag-outs within scope of role.
• Assess, review and approve changes that may have an impact on product quality, validation and/or cGMP compliance to ensure timely product release to customers.
• Co-ordinate and compile supplier performance review for suppliers used by site and to provide conclusion and recommendation on suppliers.
• Support the supplier qualification / material qualification of new raw materials / packaging materials.
• Perform internal audits and regular walkdowns to ensure compliance with Good Manufacturing Practice and local procedures.
• Coach and support colleagues to build a proactive quality culture and sustain inspection readiness.

Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Minium Degree in Life Sciences, Chemistry, Engineering or related discipline; or equivalent practical experience.
• Minimum 1 year experience in a GMP-regulated manufacturing environment.
• Practical knowledge of Good Manufacturing Practices and quality systems.
• Experience reviewing technical documentation and batch records.
• Strong written and verbal English communication skills.
• Able to work on-site; role requires regular presence in production and laboratory areas. This position is on-site with shift patterns as required.

Preferred Qualification

• If you have the following characteristics, it would be a plus
• Experience with SAP, Veeva or other quality management systems.
• Previous participation in regulatory inspections or major audits.
• Proven experience leading investigations and implementing corrective actions.
• Experience conducting internal audits (Level 1 or 2) and preparing for external audits.
• Ability to coach and influence cross-functional teams to improve quality performance.

What you will bring

• A practical, clear approach to problem solving and decision making.
• Strong attention to detail and commitment to data integrity.
• Respectful communication and a willingness to teach and learn.
• A continuous improvement mindset and readiness to work at pace when needed.

How to apply
If this role fits your skills and ambitions, we want to hear from you. Please submit your CV and a short note describing a quality challenge you solved and what you learned. We welcome applicants from all backgrounds and encourage you to apply.

To learn more about Singapore GSK and our people, please click on this link: https://www.linkedin.com/company/glaxosmithkline/life/gsksingapore 

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Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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