Product Specialist

Pioneering trusted medical solutions to improve the lives we touch: ConvaTec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. The company is a constituent of the FTSE 100 Index (LSE: CTEC) and in 2021 revenues were over $2 billion. To learn more about Convatec, please visit http://www.convatecgroup.com
Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Product Specialist, and you won’t either.

Principal Responsibilities

The Product Specialist achieves sales targets and drives continuous growth by establishing and maintaining strong customer relationships, identifying new business opportunities with existing customers and identifying and securing new customers.

This role will require the candidate to mostly work in the hospital setting, prior experience of that would be advantageous. Specific responsibilities of the role include, but are not limited to:

1) Achieving business results (Sales, Market Share)

• Develop, implement and maintain account management plans to drive growth strategies for key accounts as directed both locally and nationally

• Create and Identify customer awareness, recommending product types and arranging and participating with product demonstrations

• Negotiate sales agreements within organizational policy guidelines

• Provide technical advice / product education to both customers and fellow colleagues

• Business to business representation at key local events

• Review and analyze business plans to monitor sales progress and identify opportunities across specific accounts and territories

• Complete and submit all reports (sales, customer and expenses etc.) within the time requested by manager

2) Model accountability and commitment to our customers and our colleagues through teamwork:

• Desire for continual learning in our product range, our competitor products and keeping abreast of current standards of care in the marketplace

• Stay informed and keep the company informed of ConvaTec’s market position and other business Unit opportunities as they arise

• Develops trust through ethical and consistent behavior

3) Execute sales and marketing strategies to achieve business results

• Takes the broader business perspective into account when making decisions

4) Cultivates Strong Business Relationships

• Establishes close relationships with HCPs and utilizes those relationships to strengthen a competitive position and performance

• Establishes, develops and maintains ongoing relationships with HCPs and key opinion leaders

• Open new channels and understand hospital workflow

• Mentor and guide new colleague within the team

5) Other responsibilities as required

Qualifications and Experience

The successful candidate will ideally be degree qualified with minimum 3 years working experience within the healthcare in wound ostomy sales environment with proven track record. They should be able to demonstrate excellent knowledge and skills in the following the ideally the candidate will have:

• Tertiary level qualifications

• Prior sales experience in the healthcare or pharmaceutical arena

• Prior knowledge or exposure of selling medical equipment or device will be advantageous

• Experience working with Orthopedics, Vascular Surgeons & nurses

• Excellent sales skills and product knowledge

• Strong Team player – motivator and mentor

• Comprehensive business knowledge incl. Key Account Management

• Understanding of User needs, and competitive

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

• Previous experience with sales tools including Customer Relationship Mgmt. programs (CRM’s)

• Negotiation skills – contract/tender experience

• Excellent communication skills – oral, written and presentation

• Excellent organizational and planning skills

• Knowledge of the Singapore healthcare market including developments and trends

Attributes

• A continuous improvement and best practice attitude

• Ability to communicate clearly and build strong professional relationships (holds a strong internal and external customer focus)

• Ability to adapt to a busy and constantly evolving environment

• Ability to follow issues through to completion

• Ability to influence and motivate key stakeholders internally and externally

• A preparedness to undertake tasks as demanded by client needs and team workloads

• Committed to a high standard of excellence which includes working professionally and ethically

• Commitment to achieve and stretch goals and the conviction and passion to succeed

• Demonstrates self-drive and initiative

• Demonstrated ability to coordinate meetings and conferences

• Detail focused, able to plan / prioritize workload and manage conflicting deadlines

• Good judgement and problem-solving abilities

• Good time and output management abilities

• Has a mature and calm demeanor, which is maintained when under pressure

• Solution orientated

• Supportive of colleagues to achieve shared objectives by encouraging collaboration, candor and open sharing of information and expertise

• Must Drive and Possess valid Class 2A License

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

#LI-SA1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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