Senior Product Manager, TNAS Core Processing Platform, Pan-Asia (資深產品經理，TNAS核心處理平台，泛亞)

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

DUTIES AND RESPONSIBILITIES

Product domain: Core products

• Own, manage and maintain the integrity of our core processing platforms for providing authorisations, clearing and settlement services, scheme settlement and merchant pricing. 

Product strategy and thought leadership

• Act as the product leader with accountability for the changes and long term strategy for the acquiring platforms.

• Develop and maintain a strategic roadmap of all enhancements/projects/initiatives for these platforms in line with overall strategy for product

Product discipline and ways of working 

• Sponsor and/or approve any changes required to the platform whether regulatory or discretionary providing leadership to project managers/working groups as necessary

• Actively manage any changes, attending internal meetings as required to ensure integrity of the platforms, escalating as necessary. 

• Develop and maintain any related internal/external messaging/collateral and communications for these platforms

Target state architecture

• Responsible for reviewing, approving and initiating all changes to core systems and maximizing opportunities to enhance the overall proposition and services. 

• Ownership and management of compliance with industry standards for local  regulation, including Card Schemes.

• Provide technical support to the business/customers/3rd parties as and when required

Drive commercial outcomes

• Working with finance and other stakeholders to agree pricing/charging strategies across the platforms 

• Management and strategic decision maker for the third party gateways, scheme connections, accreditation criteria and integrity of the data shared by those connections. 

COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOR)

• 6+ years' experience as a Product Manager covering the full breadth of product design, development and life cycle management in a hardware or software solutions based organisation.

• Understanding of payments processing systems/applications.

• Knowledge of card schemes (such as Visa, Mastercard, JCB, China UnionPay), domestic TW  (NCCC) credit card processor, APM (QR codes) and RTP (realtime payment).

• Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer. 

• Growth mindset to continually refine and improve experiences.

• Must be a team player and able to work collaboratively with and through others

• In addition to English, Chinese language proficiency on both spoken and written on the domain’s technical terms is a must

Preferred

• Experience working with business stakeholders within a cross-functional matrix environment. 

• Experience with large-scale organizational change efforts.

• Experience with and knowledge of change management principles, methodologies and tools.

QUALIFICATIONS

• Bachelor’s degree from college or university

• 6+ years of experience in a similar role with strong knowledge of the payments industry and/or a strong technical background.

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