Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
Senior Product Manager reporting to the Head of Product. You will manage payment channel integrations worldwide. You’ll work with Engineering, Partnership/Business Development (BD), Operations/Support, Risk/Compliance, Finance/Financial Operations (FinOps)/Treasury, and external schemes/banks/wallets.
Responsibilities- Expand channels & markets: Ship country-specific payment rails (bank transfers, wallets, QR/RTP) and regional methods (e.g., WeChat Pay); define market-entry prerequisites (contracts, certifications, settlements, ops runbooks) and harmonise merchant experience where practical.
- Maximise conversion & success: Design/iterate checkout & payment flows (smart routing, issuer/wallet-aware retries, idempotency, capture/refund patterns, error taxonomy, webhooks/versioning) with clear funnel instrumentation and experiments.
- API leadership: Author/critique specs; own resource models, pagination, error semantics, versioning & deprecation; drive DX quality (docs, examples, SDK impacts, testability).
- Partner & scheme delivery: Coordinate with technical partners, banks, wallets, and schemes for integrations and certifications; review network specs and translate into capabilities.
- Operational excellence: Shrink partner-contract-to-GA lead time; improve routing availability/latency; align reconciliation/settlement flows with FinOps/Treasury; set SLAs with Ops/Support.
- Cards domain affinity: Contribute to cards initiatives as needed (3DS/SCA, tokens, auth-rate improvement, chargebacks) in collaboration with Risk/Compliance and processors.
- Cross-functional leadership: Drive decisions across Engineering, Partnership/BD, Legal/Compliance, Risk, and external providers; communicate crisply via PRDs, API docs, roadmaps, and change logs.
- 8+ years in product with deep payments; shipped multi-country channel integrations and/or local payment methods at scale.
- Strong API product craft (you’ve authored specs and owned versioning/deprecation, idempotency, error models, and backward compatibility).
- Proven conversion optimisation on payment flows (diagnostics by issuer/wallet, experiments, measured uplift).
- Hands-on with processors/schemes; comfortable reviewing network specifications and partner project plans.
- Business acumen: partner commercials, certification timelines, SLAs, and unit-economics trade-offs; strong stakeholder management across technical and commercial teams.
- Excellent oral and written communication; operate effectively as a senior individual contributor.
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