At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.
We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.
In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
Job DescriptionThis role is based in our Bugis Junction Tower office.
A strategic role responsible for managing complex payroll operations across the APAC region, ensuring compliance with local regulations while providing leadership to the payroll team. The ideal candidate will combine technical payroll expertise with strong vendor management skills and the ability to drive process improvements.
Payroll Operations & Compliance
- Administer and manage both in-house and outsourced payroll processes across multiple APAC countries, ensuring accuracy, compliance, and timeliness
- Ensure all statutory calculations, reconciliations, and submissions adhere to the diverse regulatory requirements of APAC countries
- Maintain comprehensive employee leave records and manage applications for governmental leave subsidies/claims
- Proactively monitor and implement changes to regional employment laws and regulations
- Respond to payroll-related inquiries with expertise and efficiency
Vendor & Stakeholder Management
- Oversee regional payroll vendors, ensuring adherence to service level agreements and compliance with local statutory requirements
- Build and maintain strong relationships with internal stakeholders and external partners
- Collaborate effectively with cross-functional teams including Finance, HR, IT, Legal.
Process Improvement & Governance
- Implement and maintain robust internal control frameworks including identifying compliance gaps, ensuring comprehensive documentation retention, and developing strategic risk mitigation measures
- Maintain and update payroll documentation including process manuals and workflow diagrams
- Create incident reports for escalations and implement corrective measures
- Support audit requests and government reporting requirements
- Participate in system migrations, user acceptance testing, compliance investigations, and integration projects
Reporting & Analytics
- Prepare and submit monthly reports including Finance reports, headcount analytics, KPIs, cost center allocations, leave utilization and so on.
- Develop insights from payroll data to support strategic decision-making
Leadership & Mentorship
- Provide guidance, support, and mentorship to junior payroll consultants
- Lead the payroll team in the absence of the Payroll Lead/Head of HRSSO & Payroll
- Ensure knowledge transfer and development of team members' expertise in payroll processes and regulations
- Support planning and execution of payroll-related project milestones
- Minimum 8 years of progressive payroll experience
- Strong analytical skills with advanced proficiency in Microsoft Excel
- Excellent written and verbal communication skills.
- Proficiency in Mandarin (both written and spoken) to be able to communicate effectively with Mandarin speaking stakeholders.
- Proven ability to manage multiple priorities while maintaining meticulous attention to detail
- Experience in stakeholder management and cross-functional collaboration
Preferred
- Regional APAC exposure is an advantage
- Experience with SAP, EasyPay, and ADP payroll systems
- Project management certification or demonstrated experience leading payroll projects
- Previous team leadership experience as a senior payroll consultant/lead
- Knowledge of HR-payroll integration best practices
- Experience with payroll system implementations or migrations
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the
hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner
for the role once they have been in touch. Your request will be reviewed and considered in confidence. At
Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are
welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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