Senior Officer, Operations Control & Support Analyst

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

As a Control & Support Analyst, you will play a key role in supporting the Team Lead and Department Head in managing the Risk & Control framework across various operational risk programs. Your responsibilities include developing and maintaining Key Risk and Controls Self-Assessment (KRSCA), Key Operational Risk Indicators (KORI), Management Risk Awareness, Incident Reporting, and Business Continuity Management (BCM) processes to ensure effective Business-As-Usual monitoring. You will provide independent oversight and credible challenge to operational risk activities, conduct root cause analysis for incidents, and support audit and regulatory engagements. You will also oversee risk assessments for overseas subsidiaries, leverage data analytics to identify emerging risks, and ensure compliance with AML/CFT guidelines and internal policies. The role involves conducting periodic reviews, updating Standard Operating Procedures, and liaising with internal and external stakeholders to ensure risk awareness and operational excellence.
Responsibilities

• Develop and maintain operational risk frameworks (KRCSA, KORI, BCM, etc.)

• Perform independent assessments and escalate issues to senior management

• Support audit and regulatory engagements and manage follow-ups

• Conduct compliance reviews and ensure adherence to AML/CFT guidelines

• Liaise with Country Compliance and internal stakeholders

• Perform transactional reviews, reconciliations, and documentation checks

• Update staff on regulatory and policy changes

• Assist in workflow improvements and operational risk awareness initiatives

• Any adhoc task assigned

Requirements

• Degree-holder with 1–2 years of relevant experience in Banking & Finance

• Strong understanding of operational risk management and financial regulations

• Knowledge of cash management and corporate account processes

• Excellent communication, analytical, and problem-solving skills

• Ability to work independently and under pressure in a dynamic environment

• Team player with strong interpersonal skills and attention to detail

• Highly detail-oriented and meticulous, with strong documentation and review capabilities

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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