Senior Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

About the role 

Currencycloud was acquired by Visa in December 2021. Our Senior Managers lead the engineers that are responsible for implementing an industry-leading API that has already processed over 50 billion USD of cross-border transactions for over 5 million end-users, and is available to our clients 24/7.

We follow the principle of having small autonomous teams that are owners of their future. The Senior Manager is responsible for all engineers in a team, including both Software and Quality engineers.

If you follow Pat Kua and his 5 Engineering Manager Archetypes, we see our role in between the Tech Lead Manager and the Team Lead Manager. We believe that our managers must have a technical background to have productive conversations with our engineers, but we don’t expect them to be coding all the time. 

As we grow, we started grouping teams into tribes, following a version of the Spotify model. Tribes are a number of teams working under the same domain, where interactions between teams (and their services), although autonomous, are tighter than teams/services outside the tribe. 

What you'll get to do 

Team/People: 

• Grows team members and builds a high-performing team 

• Spends time recruiting, and organising activities that increase retention 

• Creates an environment of psychological safety, enabling team members to thrive 

• Represents the team in the wider engineering and tech organisations. 

• A key champion of our culture 

Technical: 

• Drives the team to decide how to implement our product. Can break ties and has the last word on technical matters. 

• Has a broad set of expertise and experience on various technical matters 

• Spends time driving technical discussions and decisions, and writing code. 

• Actively guide architecture, tool choices and internal technical quality and best practices 

• Actively raises and drives Type 2 work to manage tech debt, scalability, performance and maintainability of our software 

• Ensures support and operations for services in production with aid of their team.

• Drives technical excellence. 

Process: 

• Continually tunes the team software process to deliver a sustainable and seamless flow of value 

• Managing productivity of the engineers in the team. 

• Navigates and overcomes organizational processes and structures (i.e bureaucracy) 

• Communicates, reports to, and aligns with stakeholders 

• Ensures team ceremonies run smoothly, regularly, and efficiently.

You'll get: 

• Clear ownership of your domain 

• A clean modern codebase 

• An independent path to production 

• Strong platform and product support 

• The ability to make real changes with real business value.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
TECH:
2+ years of experience as an Engineering Manager, Tech Lead, Team Lead or OR willingness to step in to this role
A deliberate decision to stay on a leadership track by managing a team of Individual Contributors.
Experience working with Agile process and principles.
Ability to communicate equally effectively with both technical and non-technical stakeholders
Modern programming languages, these teams primarily use Java, so experience with Java (opensource) would be preferable
Modern Cloud-Native architectures and practices. To name some: high-availability, high-scalability, microservices, 12-factor apps, CI/CD, heavy testing automation and observability.
TDD, BDD and Contract testing.
Knowledge of tools such as Kafka, Kubernetes or Docker
Working in a DevOps environment, or passion and willingness to work in this way.
Proven delivery of well-tested, scalable, fault-tolerant and performant solutions.
A pragmatic approach to solutions and delivery of technical projects.
Have been a driving force not only behind change in your previous roles but also in working in a distributed environment.
Having worked in a collaborative environment where you are comfortable reviewing code of your peers
PERSONALITY
A self-starter who takes accountability for getting things done.
Passionate about growing others while growing yourself. An interest for continuous improvement and helping engineers to feel part of something bigger.
Pragmatism in decision making and ability to get buy-in for ideas and getting them done.
Top-notch stakeholder management skills, including the ability to influence colleagues in small, cross-functional scrum teams.
Exceptional structure and attention to detail.
Comfortable challenging the status quo and always curious about the way things work.
Great written and verbal communication skills.
Comfortable working in a scale-up or growth environment and as part of a wider team

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.