Delivery Hero Logo

Delivery Hero

Senior Manager, Subscription & Loyalty

Posted 2 Days Ago
Be an Early Applicant
In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
The role involves owning subscription growth performance, defining market-specific strategies, analyzing growth levers, and collaborating across teams to drive results.
The summary above was generated by AI
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Our subscription program is a core growth pillar across our foodpanda, and foodora brands. As a Growth Strategy manager, you will be a part of crafting the long-term strategy, as well as driving growth across 10+ markets in Europe and APAC. 

You will define the growth levers for Subscriber growth in selected markets, [through analysis, first principles problem-solving, working with markets to identify issues hands on]. You will operate as a strategic owner - tracking performance, diagnosing issues, and driving cross-functional solutions that balance growth ambition with financial discipline.

In this role, you will focus on growing our Subscriber growth through defining growth levers. You will work closely with the pricing, product, commercial, and QC teams 

This role is for someone who has a strong ownership mindset, problem-solving skills, and can effectively influence stakeholders with clear data-backed thinking across a global organization.

 

Your mission:

  • Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention

  • Define and execute market-specific growth strategies, aligning priorities and initiatives across regions

  • Identify, test, and scale the most impactful growth levers through deep analysis and experimentation

  • Own and continuously improve the subscription value proposition by translating customer insights into actionable changes

  • Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams

  • Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact

  • Define success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholders

Qualifications

  • Experience: 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plus

  • Problem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end

  • Analytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI-based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plus

  • Strategic Mindset & Ownership: High degree of self-motivation and accountability; hands-on approach with a willingness to dive into execution and deliver results

  • Communication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholders

  • Operating Style: Comfortable working in ambiguity within a fast-paced, international environment

Top Skills

Excel
Google Sheets
SQL

Similar Jobs

4 Hours Ago
In-Office or Remote
Singapore, SGP
Expert/Leader
Expert/Leader
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Director of Product Strategy will lead the global product strategy, manage strategic initiatives, and ensure operational excellence across product development at Airwallex.
Top Skills: Data ModelingOkr TrackingProduct Development Life Cycle Frameworks
4 Hours Ago
Easy Apply
Hybrid
Singapore, SGP
Easy Apply
Senior level
Senior level
Marketing Tech • Mobile • Software
The Payroll Lead manages international payroll for over 300 employees, ensuring accuracy and compliance. Responsibilities include overseeing payroll processes, integrating payroll for acquisitions, and enhancing payroll systems.
Top Skills: Adp CelergoGoogle SuiteMS OfficeWorkday
6 Hours Ago
In-Office
Singapore, SGP
Mid level
Mid level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
The Commercial Director will develop strategies to acquire new business and enhance market presence, while managing key client relationships and internal collaboration.

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account