Purpose of the Role
The Growth Strategy Manager is responsible for driving the strategic expansion of Chubb's individual persona accident products within the Singapore market. This role focuses on identifying and capturing growth opportunities through worksite marketing, agent channels, and strategic partnerships, while ensuring operational excellence and intermediary enablement.
Key Accountabilities & Responsibilities
Revenue & Growth Strategy
Own and deliver Gross Written Premium (GWP) growth targets for worksite/face-to-face individual consumer products, corporate digital products via Chubb Studio or other similar platforms (e.g. One Hub), and any other new products as required.
Drive growth through worksite marketing, agents, and identifying new opportunities for partners and channels.
Source and identify potential companies for worksite opportunities, incorporating travel products into the overall proposition where applicable.
Constantly develop and refine strategies to improve sales performance through product enhancements, more effective distribution methods, or new market opportunities.
Develop and execute relevant sales campaigns to drive growth across all channels; manage end-to-end campaign delivery including communications to intermediaries and partners.
Monitor and track GWP performance against targets, intermediary engagement and sales activity, and worksite/partner pipeline opportunities and conversion rates.
Partner with A&H Corporate Underwriters to approach clients via brokers specifically for worksite opportunities.
Work closely with Portfolio Analysis and Underwriting teams to ensure a healthy bottom line; implement recommended underwriting actions.
Product & Operational Excellence
Act as the Subject Matter Expert (SME) for product setup, testing, and system enhancements to support product launches and lifecycle management.
Maintain a good understanding of relevant systems to help troubleshoot issues and provide effective support to intermediaries, operations, and internal teams.
Collaborate with the Business Implementation team to ensure seamless delivery of all product enhancements.
Work closely with Operations and Billing teams on manual bookings or adjustments to ensure administrative accuracy and compliance.
Channel & Intermediary Enablement
Provide high-level support to intermediaries on product and process enquiries.
Organize and conduct regular training sessions to ensure intermediaries are well-versed in the features and sales strategies for Chubb accident products.
Organize and arrange events and roadshows to drive awareness, engagement, and sales of accident products across worksite, agent, and partner channels.
Required Skills & Experience
- 3–5 years of relevant experience in A&H sales, distribution, or growth strategy within the Singapore insurance market.
- Proven track record of meeting or exceeding GWP targets and driving business growth.
- Ability to identify market gaps and translate them into actionable product or channel strategies.
- Good understanding of insurance systems and platforms (e.g. Chubb Studio, One Hub) with the ability to troubleshoot and resolve issues effectively.
- Exceptional ability to work with both internal teams and external partners.
- Experience in developing and managing sales campaigns, communications, and market engagement events.
- Strong presentation and training skills, with the ability to influence and educate diverse audiences.
