Senior Manager, Financial Crime Compliance

The Deputy Head of Financial Crime Compliance (FCC) will be a team leader role and will be reporting to the Head of FCC. The selected candidate is expected to support the Head of FCC to lead and oversee the company’s financial crime compliance program to ensure compliance with all applicable regulations and regulatory expectations through the timely and effective identification, assessment, mitigation, reporting and escalation of financial crime related risks and matters, such as those relating to anti-money laundering/countering the financing of terrorism, countering proliferation financing, sanctions, anti-bribery and corruption, anti-fraud and FATCA/CRS.

Position Responsibilities:

• Provide leadership and guidance to the FCC team

• Develop, maintain and review FCC related frameworks, policies, procedures and processes

• Continue to uphold and enhance standards of compliance within the company on financial crime related regulations and regulatory expectations

• Oversee the FCC team’s operational processes e.g. onboarding customer due diligence, name screening, transaction monitoring etc., and ensure that business-as-usual activities are performed in accordance with established quality standards and turnaround time

• Provide FCC advice as required to the business and stakeholders

• Identify transformation and automation opportunities for the FCC team, and work with the relevant stakeholders to increase efficiency and effectiveness in the way of working

• Act as a point of escalation within the company for financial crime related risks and matters, as well as further escalate these to the Head of FCC and Chief Compliance Officer

• Define and ensure appropriate compliance monitoring and testing to ensure FCC processes and controls are functionally appropriately, and review monitoring and testing results

• Oversee the company’s enterprise-wide risk assessment for AML/CFT

• Ensure timely and accurate filing of suspicious transaction reports

• Manage all regulatory reviews, audits etc. relating to financial crime compliance, and ensure that any identified areas for improvement are appropriately captured in Archer

• Proactively monitor and ensure that all FCC gaps are remediated in a timely manner

• Develop and conduct FCC related training program for the company

• Support the Head of FCC with FCC management information reporting

• Keep track of regulatory developments, industry best practices and evolving typologies relating to FCC, and ensure gap analysis is performed in a quality and timely manner.

• Lead efforts to continuously enhance the company’s frameworks where required

• Create awareness within the FCC team on evolving FCC regulations, best practices and trends

Required Qualifications:

• Robust understanding of Singapore regulatory requirements and best practices related to financial crime, primarily anti-money laundering/countering the financing of terrorism, countering proliferation financing, anti-bribery and corruption, FATCA/CRA, anti-fraud etc.

• Strong leadership, stakeholder engagement, project management and communication skills (both verbal and written)

• Self-motivated individual with a strong work ethic, ability to multitask and collaborative skills to work and engage within a larger Singapore Compliance team

• Sound understanding of the retail insurance/high-net worth/wealth management/private banking segment

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].