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Develop the global VIP coverage strategy, lead product initiatives, analyze data for growth, and coordinate across departments to enhance client services.
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team What You'll Be DoingWhat We Look For In You
As the Senior Strategic Growth Manager, you will be the chief architect of our global VIP coverage strategy. You will be responsible for defining the go-to-market model, product strategy, and commercial initiatives to build our elite client service from the ground up. This is a high-impact role that requires a unique blend of strategic thinking, deep financial product knowledge, and a data-driven mindset to design and launch programs that will provide great service to our valuable clients and overall business.
- Strategy Formulation: Develop the end-to-end strategic blueprint for the global VIP, including tiering, value proposition and coverage model.
- Product & Program Leadership: Partner closely with Product, Growth, and Design teams to conceptualize, prioritize, and launch private wealth management products and VIP benefits. You will own the business case and commercial success of these initiatives.
- Data-Driven Optimization: Analyze client trading data, investor behavior, and campaign effectiveness to identify opportunities for revenue growth, product improvement, and client retention. Lead initiatives like fee reforms based on this analysis.
- Competitive Intelligence: Serve as the internal expert on competitor movements. Conduct deep-dive analysis to inform our strategic positioning and ensure our offering is best-in-class.
- Commercial Execution: Define the key performance indicators (KPIs) for the VIP segment and be accountable for driving key metrics such as Assets Under Management (AUM), VIP user growth, and revenue uplift.
- Stakeholder Management: Work closely with the executive leadership team to contribute to the overall strategic direction of the company.
- Drive cross-functional focus on customer outcomes, value and experience. Build strong alignment between sales, marketing, product, finance and other related business areas.
- Experience: 7+ years in a top-tier management consulting firm, investment bank, private wealth management, or a leading fintech/crypto exchange in a strategy, product strategy, or business development role.
- Sector Knowledge: Deep understanding of financial products and the operational needs of investors and high-net-worth individuals. Crypto experience is a significant plus.
- Strategic Acumen: Proven ability to develop a strategy from a blank sheet of paper and translate it into a concrete, executable project plan with clear milestones.
- Analytical Prowess: Expert-level proficiency in data analysis to drive decision-making. Experience with SQL, Python, or advanced Excel modeling is highly desirable.
- Results-Oriented: A tangible track record of commercial impact, such as:
- Launching a new financial product or VIP program that generated significant AUM.
- Leading strategic fee reforms or growth initiatives that directly increased quarterly revenue.
- Architecting a user segmentation or coverage model that improved acquisition and conversion.
- Influence & Collaboration: Exceptional ability to influence and align stakeholders across Product, Marketing, Finance, and Operations without direct authority.
- Problem-Solver: A proactive and resourceful mindset, with the ability to navigate ambiguity and build structure in a fast-paced environment.
- Builder mindset: An executor who masters the "how." Take the blueprint from the business leader and build the factory that will produce the result from 0-1, And continue refine it to ensure the machine works efficiently.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Notice: All official OKX vacancies are posted on this site. We are not affiliated with other third-party job boards except Linkedin.com, listings on other sites may be inaccurate or outdated. This is the only source of truth for applications.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Top Skills
Excel
Python
SQL
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What you need to know about the Singapore Tech Scene
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