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Alcon

Engineer, Quality Operations

Posted 5 Days Ago
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Singapore
Senior level
Singapore
Senior level
The Senior Engineer, Quality Operations provides operational support for product releases to meet quality standards, conducts investigations for non-conformances, oversees compliance protocols, supports audits, and identifies opportunities for performance improvements in a pharmaceutical and medical device environment.
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At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Engineer under Quality Operations, you will be responsible for ensuring the design transfer and manufacturing operation activities of medical devices produced meet the requirements of Alcon standards, 21 CFR Part 820, Part 11, ISO 13485, the Medical Device Regulation (MDR) and other applicable regulations and standards. This position supports both Program Management and Operations through all phases of our medical products lifecycle, these activities include, but are not limited to, validation, nonconformance, customer complaints, risk assessment and support maintenance of the QMS.

In this role, a typical day will include:

  • Provide operational support for product release to ensure it meets all quality and regulatory requirements when necessary.
  • Conduct and support investigations for non-conformances, FAAs and customer complaints.
  • Review and approve validation protocols and reports; ensure compliance with established procedures and sound validation methodology.
  • Act as quality approvers for non conformances and site change controls.
  • Provide e-compliance oversight to site CSV activities.
  • Provide oversight to site NC CAPA process.
  • Provide quality oversight to activities related to calibration, preventive maintenance, spare part assessment and associated deviations.
  • Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
  • Support internal and external audits and is responsible for audit finding closure, as required.
  • Work with cross-functional teams to resolve operational quality issues
  • Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
  • Support project teams as Quality Oversight for new product design transfer
  • Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
  • Performs any other duties as assigned by Supervisor according to business needs.

WHAT YOU’LL BRING TO ALCON:

  • Min Bachelor/ Degree in Science, Life Science, Engineering or other appropriate education and experience in pharmaceutical and medical device industry.
  • 2-3 years of experience in Quality Assurance or Quality Control in a Pharmaceutical and Medical Device/ or cleanroom setting

HOW YOU CAN THRIVE AT ALCON:

  • Good team player
  • Enjoy working with various cross functional team across manufacturing sites
  • Comfortable to be based at Tuas south (transport provided at Kranji, outram park and Boon lay MRT)

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Top Skills

21 Cfr Part 11
Cgmp
Iso13485
Iso9001

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