About PatSnap
Patsnap empowers IP and R&D teams by providing better answers, so they can make
faster decisions with more confidence. Founded in 2007, Patsnap is the global leader
in AI-powered IP and R&D intelligence. Our domain-specific LLM, trained on our
extensive proprietary innovation data, coupled with Hiro, our AI assistant, delivers
actionable insights that increase productivity for IP tasks by 75% and reduce R&D
wastage by 25%. IP and R&D teams collaborate better with a user-friendly platform
across the entire innovation lifecycle. Over 15,000 companies trust Patsnap to
innovate faster with AI, including NASA, Tesla, PayPal, Sanofi, Dow Chemical, and
Wilson Sonsini.
About the Role
We are looking for a skilled and experienced Senior DevOps Engineer / Site Reliability
Engineer (SRE) to ensure the high availability, stability, and performance of our
business platform. This role will be central to designing and implementing scalable
and maintainable DevOps architecture and automation systems to enhance
operational efficiency. As a senior member, you will lead efforts in optimizing our
operational standards, managing risk assessments, and fostering collaboration with
our China-based operations team. If you are passionate about high-performance
systems, security, and automation, we welcome you to join our team.
Key Responsibilities
- Ensure high availability, stability, and performance of business platforms, developing optimization strategies and refining operational standards and procedures.
- Lead the design and implementation of scalable, maintainable DevOps architecture and automation systems to streamline and enhance operational processes.
- Oversee security risk assessments, and lead the creation and implementation of security strategies to maintain system security.
- Evaluate and review the system architecture, process logic, performance, and stability, working closely with SRE and developer teams in China to address challenges effectively.
- Act as the primary incident commander for production environment issues, leading team efforts in troubleshooting and resolution, and ensuring timely response and resolution.
- Stay updated on the latest trends in technology advancements, organizing team learning sessions to foster continuous improvement.
Desired Qualifications
- Bachelor’s degree in Computer Science or a related field, with at least 4 years of experience in internet system operations or SRE roles.
- In-depth understanding of internet technology architecture, including expertise in microservices, Kubernetes, Docker, monitoring and alerting systems, CI/CD, logging systems, distributed caching, and database systems.
- Extensive experience in distributed systems and high-concurrency operations, with strong skills in fault diagnosis and system optimization.
- Proficient in cloud platform operations (e.g., AWS, Azure), with knowledge of MySQL, PostgreSQL, Redis, and familiarity with big data technologies and hybrid cloud architectures preferred.
- Skilled in at least one programming language such as Python, Go, or Java, with relevant development experience.
- Strong organizational and coordination skills, with the ability to guide team members in solving complex issues.
- Fluent in Mandarin to facilitate effective communication within a multilingual team environment.
Why Join Us
• Work with innovative DevOps and cloud technologies to drive impactful solutions.
• Be part of a collaborative, growth-oriented environment that emphasizes continuous learning.
• Engage in diverse DevOps areas, including system automation, security, and
performance tuning, for a comprehensive experience.
Top Skills
What We Do
Founded in 2007, Patsnap is the company behind the world’s leading innovation intelligence platform. Patsnap is used by more than 10,000 customers in over 50 countries around the world to access market, technology, and competitive intelligence as well as patent insights needed to take products from ideation to commercialization. Customers are innovators across multiple industry sectors, including agriculture and chemicals, consumer goods, food and beverage, life sciences, automotive, oil and gas, professional services, aviation and aerospace, and education. To learn more about how Patsnap is improving the way companies innovate, visit www.patsnap.com.
