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Hapag-Lloyd

Senior Coordinator, TM Uptake Management

Posted One Month Ago
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Remote or Hybrid
2 Locations
Senior level
Remote or Hybrid
2 Locations
Senior level
Manage vessel capacity, cargo allocation, booking levels, and real-time prioritization across trade routes. Coordinate with global planning, commercial, and customer service teams to address delays, transshipment issues, and special cargo requirements. Monitor utilization and loading KPIs while improving booking response times and operational performance. The role requires analytical thinking, data comfort, decision-making under pressure, communication, and a proactive ownership mindset. Maritime, logistics, transportation, or trade-management education or exposure is advantageous, but full-time experience is not required.
The summary above was generated by AI

You’ll play a key role in making sure our ships sail full, efficient, and on schedule balancing customer demands, operational constraints, and commercial priorities. 

Responsibilities

Responsibilities:

  • Managing vessel space – ensuring ships are well-utilised across different trade routes  

  • Planning cargo allocation – tactical decision making based on booking development.  

  • Monitoring bookings – tracking how quickly space is filling up and adjusting plans when needed  

  • Making real-time decisions – prioritising cargo when space is limited or disruptions occur  

  • Working with global teams – coordinating with planners, commercial teams, and customer service across regions  

  • Handling operational challenges – e.g. delays, transshipment connections, or special cargo requirements  

  • Improving performance – supporting KPIs such as vessel utilisation, booking response time, and on-time loading

 

What will help you succeed:

  • Strong analytical thinking and keen to work with numbers and patterns.  

  • Good communication skills as you’ll be working with different teams globally.  

  • Ability to prioritise and make decisions under pressure.  

  • A proactive mindset to spot issues before they escalate.  

  • Willingness to learn and take ownership.  

 

Highly advantageous if you:  

  • are familiar with Excel or data tools  

  • have had internships or exposure to shipping/logistics/trade management

Qualifications

We welcome candidates with a background or interest in maritime, logistics, supply chain or trade management

You don’t need full-time experience, but it helps if you: 

  • Have studied maritime, logistics, transportation, or a related field  

  • Are comfortable working with data and making decisions  

  • Enjoy solving problems in a fast-paced, real-world environment  

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