Senior Commercial Program Manager, SEA

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
The Senior Commercial Program Manager is responsible for leading a team to develop, enhance and commercial effectiveness practices and procedures. The role impacts key areas such as sales planning, compensation, sales enablement, intelligence and reporting. A successful candidate should demonstrate the ability to leverage data and best practices to generate insights and influence the leadership team toward tangible and actionable commercial outcomes. This role partners closely with the SEA Leadership Team to drive customer satisfaction and optimize commercial execution, supporting overall business growth, and reports to the Director of Strategy & Business Development, SEA.

What will you do
•    Support SEA in identifying organizational, tactical and cross functional initiatives to improve operational efficiency
•    Develop common frameworks, dashboards, and reporting mechanisms for channel controls and efficiency
•    Manage sales tools and platforms, including reporting tools that facilitate regional and divisional pipeline and forecast alignment
•    Sales Force Effectiveness: Analyze sales productivity to ensure sales reps allocate time optimally to maximize productivity
•    Provide oversight for incentive plan development and performance
•    Identify opportunities and collaborate with IT to develop mobility solutions that improve sales reps' efficiency.
•    Collaborate with various departments to support the implementation of cross-functional initiatives
•    Support monthly, quarterly and annual reporting process in alignment with the financial planning cycle i.e. MBR, QBR, SIOP, STRAP
•    Collaborate with the country and divisional commercial leaders, sales managers, channel managers, and key account team to drive business growth
•    Assist commercial leaders in developing processes to identify performance gaps across product categories and implement improvement measures
•    Sales Intelligence: Define key metrics and deliver insights aligned to business needs (e.g., forecast management in coordination with Finance and Business Leaders, pipeline monitoring, sales performance tracking, and dashboard reporting)
•    Apply PPI as a means to improve the efficiency and effectiveness
•    Coordinate with other Thermo Fisher Scientific commercial teams to adopt and share best practices
REQUIREMENTS:

•    Bachelor’s Degree in related field and strong background in sales, marketing or sales operations functions
•    Proven ability to lead and develop teams, with a self-driven, results-oriented mindset
•    Strong financial acumen in a commercial or sales environment
•    Exceptional analytical capability and problem-solving skills
•    Ability to work in a matrix environment and influence others to achieve results
•    Strong interpersonal skills with experience synthesizing and presenting complex information to various stakeholders
•    Available to travel up to 25% of time
•    Demonstrated experience in developing sales tools, training, and enablement programs to improve effectiveness
•    Strong understanding of sales operations processes and systems (sales cycle, sales methodology, CRM applications, reporting, forecasting, territory management, and quotas)
•    Extensive experience with software tools including, but not limited to CRM systems (salesforce.com), relational databases and MS Office applications