Drives APAC commercial excellence by improving Salesforce governance, pipeline management, forecasting, pricing processes, sales analytics, and regional performance. Develops executive dashboards, identifies commercial capability gaps, leads problem-solving and continuous improvement projects, and promotes best-practice sharing. Partners with global and cross-functional teams to strengthen sales effectiveness, data quality, and revenue growth.
Reporting to the Manager, Sales Operations & Chief of Staff, APAC, this role is critical in driving regional revenue growth, sales effectiveness and best practices in overall commercial operations by optimizing go-to-market strategies, sales funnel management, and data-driven analytics.
ESSENTIAL JOB FUNCTIONS
- Drive Salesforce (SFDC) governance, pipeline discipline, opportunity management, forecasting rigor, and data quality across APAC.
- Develop and maintain executive dashboards, performance scorecards, and business intelligence tools to support data-driven decision making.
- Analyze and provide actionable insights on sales performance, pipeline health, territory effectiveness, customer trends, and productivity metrics.
- Support regional pricing initiatives, pricing governance, quotation processes, and deployment of pricing tools in partnership with global teams.
- Champion commercial excellence and continuous improvement initiatives across APAC in alignment and collaboration with global teams, including incentive management tool, molecule management, and AI initiatives etc.
- Lead Problem Solving Projects (PSPs) across APAC to identify gaps, implement corrective actions, and drive sustainable process improvements.
- Identify commercial capability gaps and drive best-practice sharing, training, and capability development across APAC.
- Involve or lead other projects and assignments as part of the professional development opportunity.
QUALIFICATIONS
Education & Experience
- Hold a Bachelor’s degree in Sales & Marketing, Business Management or related fields.
- At least 5 – 7 years' experience in a commercial or sales related roles, such as business process, sales process / CRM role.
- Experience in commercial effectiveness, sales operations, or related roles.
Knowledge, Skill, and Ability
- Excellent analytical skills with strong business and commercial acumen.
- Highly motivated, resourceful, and solutions-oriented with strong problem-solving capabilities.
- Strong communication, presentation, and stakeholder management skills.
- Proven ability to build relationships and influence stakeholders and customers at all levels.
- Ability to prioritize, work independently, and deliver results in a fast-paced environment.
- Effective collaborator with experience working across global and cross-functional teams.
- Proficient in Salesforce, CRM platforms, and analytics tools, with the ability to translate complex data into actionable insights.
- Adaptable and emotionally intelligent, with strong interpersonal skills and proficiency in both Mandarin and English.
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