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NTT DATA

Senior Client Manager

Reposted 24 Days Ago
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Remote
Hiring Remotely in Kallang, SGP
Senior level
Remote
Hiring Remotely in Kallang, SGP
Senior level
As a Senior Client Manager, you will manage and grow client relationships, drive expansion, and ensure satisfaction throughout the client lifecycle. You'll leverage sales tools, develop effective communications, and contribute to revenue growth while coordinating internal and external resources for sales opportunities.
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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Role Overview

We are seeking an experienced Enterprise Client Manager to manage and expand a portfolio of our enterprise accounts. This is a quota‑bearing senior sales role responsible for driving multimillion‑dollar revenue across infrastructure, network and selected applications solution areas.

The ideal candidate brings strong enterprise sales experience, a proven track record of independently closing double‑digit‑million‑dollar deals, and the ability to build deep relationships across complex customer environments. The role requires a highly proactive, forward‑thinking seller who can orchestrate cross‑functional teams, drive account strategy, and maximise wallet share through cross‑selling and upselling.

This is a high‑touch client‑facing role (80–90% external engagement) with limited time in office except for cadence, internal checkpoint meetings, and pipeline forecasting.

Key Responsibilities

Account Ownership & Growth

  • Take full ownership of assigned Enterprise accounts driving revenue expansion, renewals, and long‑term strategic partnerships.

  • Develop deep understanding of customer business priorities, technology landscape, and investment cycles.

  • Deliver consistent year‑on‑year growth through value‑led selling across infrastructure, networking, cloud, security, and complementary application solutions.

Client Engagement & Stakeholder Management

  • Engage senior stakeholders across business, IT, infrastructure, and cybersecurity domains to influence roadmaps and opportunities.

  • Build strong C‑level, director‑level, and procurement relationships to ensure mindshare and competitive positioning.

  • Coach clients through digital transformation, infrastructure modernization, and emerging technology adoption.

Sales Execution & Deal Closure

  • Independently lead and close opportunities, managing long sales cycles and multi‑party engagements.

  • Drive the full tender, RFP, RFQ lifecycle—including bid strategy, solution alignment, pricing, documentation, and end-to-end submission quality.

  • Forecast accurately using internal tools and maintain strong pipeline discipline.

Solution Orchestration & Cross‑Selling

  • Collaborate with architecture, presales, delivery, finance, and product teams to shape competitive, forward‑looking proposals.

  • Identify whitespace to cross‑sell and upsell across the infrastructure, cloud, network, applications, and cybersecurity portfolio.

  • Bring a “trusted advisor” mindset, connecting customer needs with scalable and sustainable solutions.

Internal Leadership & Governance

  • Participate in sales cadence sessions, forecast reviews, and governance meetings (10–20% of role).

  • Ensure compliance with internal policies, commercial guidelines, and risk/governance processes.

  • Champion client satisfaction throughout opportunity pursuit, project kickoff, and execution.

Requirements

Experience & Skills

  • 4–10 years of experience in Enterprise sales, preferably in IT services, system integrators, or technology vendors

  • Strong track record in infrastructure or network solutions familiarity with application stacks a plus.

  • Deep experience with tender submissions, RFP/RFQ management, and complex procurement cycles.

  • Strong client engagement skills with ability to influence senior stakeholders.

  • Strategic account planning capability with proven success in pipeline development and growth execution.

Attributes

  • Highly driven, commercial, and outcomes‑focused.

  • Strong communicator with exceptional relationship‑building skills.

  • Ability to operate autonomously and thrive in a high‑accountability sales environment.

  • Forward‑thinking and able to orchestrate multi-domain opportunities across the portfolio.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Top Skills

Salesforce

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