Senior Associate, SME and Consumer Lending

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know our Team:

We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock financial inclusion for people in our region - especially for SMEs and entrepreneurs. If you have what it takes, help build our vision for socio-economic empowerment in South-East Asia (SEA).

Our objectives as a team:

• To research, design, and support the building, rollout, and commercialization of Lending products across our regional markets.
• Perform in-depth analysis on lending performances across markets and provide actionable insights.
• Assist in managing partnerships that help expand market access, acquire capabilities or drive commercialization of products.
• Share knowledge and support countries to replicate products, launch new initiatives within local markets or identify and close new partnerships.
• Drive growth, engagement and retention of users of Grab platform across Lending products

The day-to-day activities:

Business analysis and insights

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Conduct in-depth market research/competitor analysis across both SME and Consumer portfolios to provide team with key growth insights
• Own the day to day monitoring of key lending metrics, highlight areas of strength and improvement and independently drive changes working with the country teams
• Assist segment heads (SME and Consumer) in periodic review and reporting of business performance (e.g. Exco level documents)

Business owner support - SME and Consumer Lending

• Work closely with the SME and Consumer Lending segment leads to rollout products and partnerships across markets, collaborating with country teams.
• Assist with inputs into product development via a keen grasp of business imperatives and a clear understanding of technology and regulatory framework's possibilities and/or limitations.
• Support and execute key strategic projects, from identifying issues, gathering information from various sources, analyzing data, and interpreting patterns and trends with the purpose of generating insights about the market.
• Travel occasionally to support our colleagues across the region

Qualifications

The Must-Haves

• More than 4+ years of experience in a commercial or analytical role, preferably within financial services, consulting, or a related field.
• Strong analytical skills with experience in SQL is a plus.
• Clarity of thought, sharp analytical ability, effective problem-solver. Can do both strategic thinking and effective execution.
• Ability to construct and deliver clear presentations to senior company executives. Strong skills with Excel/PowerBi for data analysis, including using Pivot Tables.
• Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
• High levels of adaptability, comfortable with ambiguity and working in a VUCA (Volatile, Uncertain, Complex & Ambiguous) environment.
• Experience in supporting complex, cross-functional projects. Ability to empathize and collaborate with stakeholders across functions and at all levels of experience.

Preferred qualifications:

• Understanding of finance and experience in SME and consumer lending portfolios.
• Experience in risk strategy and decision analytics will be highly beneficial.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.