Senior Associate/Associate, Fund Services Project Business Analyst, Regional Securities & Fiduciary Services Operations, IBG Operations (IBGO), Group COO

Job description:

This position reports to Operation Project Management Team Lead and interacts with Regional Product, Technology and Operation teams. Main responsibility covers change management and to ensure quality deliverables within project timeline. The role will have opportunity to participate in DocAI initiatives where we leverage the tool to reduce manual toil from day-to-day operational activities.

DBS is committed to an employee-oriented, high performance culture that emphasizes empowerment, quality, continuous improvement, and on-going development of a superior workplace.

Responsibilities

• Analyze and document business requirements for the Fund Services Project, ensuring alignment with regional and global operational standards and processes
• Collaborate with cross-functional teams, including IT, to design and implement solutions that enhance operational efficiency and client experience
• Develop and maintain process documentation, user guides, and training materials to support the implementation and ongoing management of the Fund Services Project
• Provide subject matter expertise and support to the regional Securities & Fiduciary Services Operations team, addressing operational challenges and driving continuous improvement
• Participate in the testing and validation of system enhancements and new product offerings, ensuring seamless integration with existing processes
• Analyze data, identify trends, and provide recommendations to optimize operational performance and mitigate risks

Requirements

• Minimum 5 years of experience in a similar role within the financial services industry, preferably in a project management or business analysis capacity
• Strong understanding of fund administration, securities processing, and fiduciary services operations
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions
• Proficient in project management methodologies and tools, with the ability to manage multiple tasks and priorities effectively
• Effective communication and stakeholder management skills, with the ability to collaborate with cross-functional teams
• Adaptable to change and able to work in a fast-paced, dynamic environment

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