The Senior Account Executive will manage client accounts, develop communication strategies, contribute to campaigns, and oversee junior staff, ensuring timely execution of projects.
About Us
Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe, and Asia.
Zeno Singapore is an integrated, digital-social by design agency. We produce creative campaigns for local, regional, and global clients. In doing so, we solve business problems and help our clients navigate an ever-evolving landscape through a unique blend of creativity and technology.
We are purpose-driven and committed to a positive culture that supports and nurtures, while also inspiring everyone to push limits and to embody our ‘Fearless Pursuit of the Unexpected.’
About the Job
We’re looking for a Senior Account Executive to join our dynamic and fun team. In this role, you will work across a diverse portfolio of clients and industries, delivering integrated communications campaigns that combine creativity, strategy, and innovation.
You will support the Account Lead in driving the day-to-day management of accounts - ensuring projects are executed on time, on brief, and to the highest standard. Strong communication, organisational, and interpersonal skills are key, as you’ll collaborate closely with teammates and clients to bring great ideas to life.
Responsibilities
Account & Client Management
· Support the Account Lead in the day-to-day management of client accounts, ensuring deliverables are completed on time and to a consistently high standard.
· Handle general account servicing and team administration, including WIP meeting coordination, documentation, and reporting.
· Participate actively in client meetings, including taking minutes and ensuring timely follow-up on action items.
· Develop a strong understanding of each client’s business and industry landscape to inform recommendations and communication strategies.
Campaign & Content Development
· Contribute to the development and execution of integrated communication campaigns that align with client strategies and business objectives.
· Plan and develop long-form and short-form content for press, social, internal communications platforms etc.
Media & Influencer Engagement
· Build and maintain relationships with media, influencers, and partners relevant to clients’ industries.
· Develop and pitch story ideas, press releases, and content to drive earned media coverage.
· Develop and manage paid and earned influencer campaigns, including briefing, creative content development, coordination, and reporting.
· Track and analyze media and social coverage and support with compiling media monitoring reports.
Team Collaboration
· Work with cross-functional teams in the agency to deliver integrated campaigns.
· Oversee the work of junior team members, ensuring quality and alignment with client expectations.
· Coach and support junior staff, providing constructive feedback and opportunities for growth.
· Delegate tasks effectively by setting clear expectations, providing resources, monitoring progress, and offering timely feedback.
· Participate in new business pitches, including research, competitive audits, idea generation, and proposal development.
About You
We are looking for someone who has a “can-do” attitude, open to challenges and a willingness to learn.
To be successful in this role, you should have:
Essential Skills
· A self-starter with a proactive, go-getter mindset, driven by curiosity and initiative to move projects forward and thrive in a dynamic, fast-paced environment.
· Genuine curiosity about the communications industry and a readiness to contribute your own point of view.
· Excellent written and verbal communication skills, with proven ability to multitask, delegate effectively, manage multiple assignments, and evaluate the work of others with accuracy and fairness.
· Strong relationship management skills, with experience handling a range of stakeholders.
Preferred Skills
· At least 2 years of relevant experience in Public Relations, Communications, or a related field — preferably within an agency or in-house communications team.
· A Bachelor’s degree in Communications, Public Relations, Marketing, or a related discipline.
About our Culture, Benefits and Perks
Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. Employees are encouraged to bring their authentic self to Zeno.
Awards and client win’s aside, it’s our culture that really sets us apart from other agencies. We are fiercely protective and supportive of our people, who are our greatest assets. We invest heavily in training and career development, and we also work hard to ensure that work does not take over your life. We set clear boundaries and have many benefits in place to support your wellbeing. Some of these include:
· Flexible working arrangements
· Green Field Fridays
· Corporate medical benefits
· Employee Assistance Program
· Full access to Be Kind to Your Mind program and Headspace
About our Values
At Zeno, six core values underpin everything we do:
· Fearless: We push ourselves and each other into the unexpected
· Collaborative: We work together to get somewhere better
· Entrepreneurial: We pave the way for our people to make big things happen
· Inclusive: We are a place where everyone can be seen and valued as their true authentic selves
· Kind: We communicate openly and directly, always acting with empathy
· Ambitious: We aim high, determined to advance our individual and shared goals
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