Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
What You’ll Be DoingAs a Senior Account Executive based in Kuala Lumpur, you will play a critical role in driving new business growth for Wati in Malaysia and the wider region. You will act as a trusted advisor to prospects, showcasing how Wati can transform customer engagement through WhatsApp.
This role focuses on taking demo calls, representing Wati at events, and closing deals. You’ll collaborate closely with marketing, partnerships, and customer success to accelerate revenue growth.
Key Responsibilities- Own the full sales cycle from qualification to close, driving new business in Malaysia and regional markets.
- Conduct compelling product demos for inbound and outbound prospects.
- Represent Wati at local and regional industry events, partner events, and webinars to generate and convert leads.
- Build and nurture relationships with mid-market and enterprise clients, particularly in eCommerce and customer engagement sectors.
- Negotiate contracts, manage deal structures, and ensure customer success from the first engagement.
- Consistently achieve or exceed quarterly and annual revenue targets.
- Provide market feedback to product and marketing teams to strengthen our offering in Malaysia and beyond.
- 4+ years of SaaS sales experience, ideally with mid-market or enterprise clients.
- Proven track record of achieving/exceeding quota in a consultative sales environment.
- Strong demo and presentation skills; ability to tailor messaging to business needs.
- Excellent communication skills in English (mandatory). Proficiency in Malay and/or Mandarin is highly preferred.
- Self-driven, comfortable working remotely, and able to manage pipeline independently.
- Experience using CRM tools (HubSpot, Salesforce, etc.) and structured sales methodologies
- Bonus: Background selling to eCommerce, digital, or customer engagement platforms in Southeast Asia.
- Join a hyper-growth SaaS company redefining how businesses communicate.
- Backed by top-tier global investors including Sequoia and Shopify.
- Competitive base salary with attractive performance-based incentives.
- Remote-first culture until office setup in Kuala Lumpur.
- Career growth opportunities in a global, fast-scaling team.
