The Scale Partner Manager builds and maintains relationships with Bronze partners, designs scalable enablement programs, and tracks partner performance to drive customer acquisition and retention.
Description
About The Role
Requirements
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As a Scale Partner Manager, you will own the relationship with Bronze partners, helping them grow within our ecosystem and progress toward higher tiers. Your focus will be on enabling partners at scale, activating them based on market needs, and ensuring they contribute to business growth through customer acquisition and retention.
You’ll design scalable touch points, create enablement materials, and collaborate with marketing, enablement, and sales teams to ensure Bronze partners are engaged and productive. Your role will be critical in strengthening our partner base and driving long-term ecosystem value.
About The Role
- Manage a portfolio of Bronze partners across regions.
- Build and execute scalable enablement programs tailored to partner needs.
- Track performance, KPIs, and partner progression through the tier model.
- Strengthen outbound partner activation to align with market demand.
- Provide partners with tools, best practices, and ongoing guidance to maximize impact.
- Surface partner feedback to influence global partner strategy and initiatives.
Requirements
- 2–4+ years of experience in channel/partner management, customer success, or account management.
- Proven track record of enabling partners and driving measurable growth at scale.
- Strong organizational skills with the ability to manage many accounts simultaneously.
- Excellent written and verbal communication skills.
- Analytical mindset; comfortable with dashboards and performance metrics.
- Team player with the ability to work cross-functionally with marketing, enablement, and sales.
- Bonus: experience with partner tier progression models (Bronze/Silver/Gold) and ecosystem development.
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Our Team
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