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Airbus

Satair - Head of Warehouse Operation (FHS)

Reposted Yesterday
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In-Office
Singapore
Senior level
In-Office
Singapore
Senior level
The Head of Warehouse Operations oversees warehouse activities, manages staff, ensures operational efficiency, and drives improvements to meet performance targets and customer satisfaction in aviation logistics.
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Job Description:

This job is based in Satair, if you want to know more about our business, please click here to find out more.

Job Objectives

As the Head of Warehouse Operations (FHS), you are the owner of the internal business unit’s warehouse operations managing team and ensuring well execution of the day to day operations. You will lead a sizable team of warehouse associates to meet performance targets within warehouse operations to meet customer expectations.

Job Responsibilities

  • To plan and delegate team priorities, motivate and set clear targets, and demonstrate the robustness of their performance with designated KPIs

  • Making recruitment decision, conduct regular performance review and giving feedback to employees

  • Achieve high levels of internal/external customer satisfaction through excellence in operational execution  

  • Ensure efficient operations and monitoring of Warehouse function including the accurate goods receipts, putaway, inventory status, picking, packaging and dispatch of goods to meet customer requirements

  • Communicate job expectations and coach employees

  • Determine staffing levels and assign workload

  • Interface with internal stakeholders to answer questions or solve problems

  • Document necessary information and utilize reports to project warehouse status

  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices

  • Manage relation and coordination with all internal and external stakeholders to boost and smooth the operation

  • Check updating and analyzing customer and vendor claims to identify issues and optimize the process

  • Hold regular safety training meetings to ensure safety measures are met and team members have a safe work environment

  • Adapt to growth and changes to our business as needed
     

Secondary Responsibilities

  • Prepare to lead projects designed to evolve our business model
  • Interface with internal stakeholders to answer questions or solve problems

  • Document necessary information and utilize reports to project warehouse status

  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices

  • Manage relation and coordination with all internal and external stakeholders to boost and smooth the operation

  • Check updating and analyzing customer and vendor claims to identify issues and optimize the process

  • Adapt to growth and changes to our business as needed

  • To work in backup capacity mode with other team leads within warehouse functions and deputize HO ASOMx in meetings where necessary

  • Participate in all internal and external audits

  • To ensure the personal and professional development of team members through relevant training in cooperation with HR

  • Ensure team members are aware and perform in accordance to procedures in Company Management System

Job Requirements

  • Minimum Diploma with 8-10 years of relevant experience in warehouse and/or distribution environment including people management

  • Strong knowledge in supply chain management and  warehouse operations

  • Strong knowledge about the aerospace aftermarket, customer services and after sales operations in the aviation industry

  • Good knowledge of SAP R/3

  • Good knowledge about IT systems, process governance and quality management, ideally in the aviation context

  • Working knowledge of English, both orally and in writing

  • Strong business acumen

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair Pte Ltd

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Leadership

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Top Skills

It Systems
Sap R/3

Airbus Singapore Office

12 Seletar Aerospace Link, Singapore, 797553

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