Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.
Job DescriptionGreeting from AccionLabs...!!!!
Why AccionLabs?
• AccionLabs has been listed in the Top 20 Big Data Service Providers by CIO Review Magazine
• Fastest growing technology services firm in Pittsburgh & APAC regions
• Direct client requirements.
Role: SAP Consultant (SD Module)
Description:
• Provide global application maintenance service to users on company supported SAP Business Applications
• Provide global application maintenance support service to users via email and phone based on company methodologies, standard and tools
• Troubleshoot and resolve incidents for SAP standard applications and company specific developments
• Serve as liaison among user and global application maintenance colleagues in other regions
• Write and maintain Help Desk documentation within the IT Service Management System, document resolutions for future reference (known error)
• Conduct testing of application changes, prepare test data and document test results
• Support in the development of training materials
Job Requirements:
• Bachelor’s degree
• Minimum 3 years’ relevant working experience
• In-depth knowledge of SAP-SD module. Knowledge of CRM and/or SSF Ticketing Tools will be an added advantage.
• Conversant with relevant knowledge of business processes
• Basic knowledge of ITIL best practices (IT infrastructure library)
Thanks & Regards
Rajitha Reddy Jagapati|Team Lead
in.linkedin.com/in/rajithaj/;http://www.accionlabs.com
Driving Outcomes Through Actions!
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Pittsburgh | Atlanta | Santa Clara| Bangalore |Mumbai| Singapore | Malaysia | London | Chicago
Additional Information
All your information will be kept confidential according to EEO guidelines.
