The Sales Support Manager formulates and manages bids, estimates, quotations, and ensures compliance with ABB standards while fostering customer relationships.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Local Product Line Manager of PSG__
Your role and responsibilities
Adapts and implements sales support strategy using specific technical capability for the designated area in line with the global support strategy and focuses on supporting configuration and quotation requirements. Oversees estimations, bids, and proposals, ensuring alignment with ABB standards and targets.
The work model for the role is: Onsite
This role is contributing to the PSWG LPL in ELDS China.
You will be mainly accountable for:
Adapts and implements sales support strategy using specific technical capability for the designated area in line with the global support strategy and focuses on supporting configuration and quotation requirements. Oversees estimations, bids, and proposals, ensuring alignment with ABB standards and targets.
The work model for the role is: Onsite
This role is contributing to the PSWG LPL in ELDS China.
You will be mainly accountable for:
- Formulates competitive bids, estimates, and quotations by considering the best available product mix and appropriate technical and commercial aspects for each situation.
- Ensures tenders are well-documented in a timely manner and with an appropriate level of detail, including full and accurate costs.
- Leads and manages the planning and preparation of technical, financial, and, if required, project management aspects of the bid, estimate, and quotation, indicating prices and trading conditions.
- Ensures that inputs for editing activities related to bid, estimate, and quotation preparation are provided in a timely manner and in accordance with the established quality procedures.
- Leads external services, such as translations and governmental approvals, to support bid and estimation preparation.
- Manages the collection and archival of documentation regarding the offer/order and recording of assumptions and decisions made during development.
- Ensures the status of the bids, estimates, and quotations are reported regularly using defined tools and reasons for both lost and won tenders are collected and analyzed.
- Identifies potential risks in the bids, quotations, estimates, and related contract agreements across customers/channels and takes appropriate action.
- Provides information and/or participates in the risk review process in accordance with ABB policy.
- Ensures the information required to prepare the proposal, including both technical and cost elements, is collected and collated in a timely manner and in accordance with the established quality procedures.
- Establishes and maintains effective customer relationships to gain a deep understanding of customer needs and ensures a positive customer experience throughout the sales process.
- Ensures technical support is provided to Sales Managers during technical meetings with customers.
Our team dynamics
You will join a {dynamic, talented, high performing} team, where you will be able to thrive.
Qualifications for the role
- Bachelor or above in Electrical/Mechanical Engineering, etc.
- 5+ years technology background. Key account customer management &team management experience is preferred;
- Possess good communication and problem solving skills;
- Communication/coordination skills cross function/departments in both Chinese and English;
- Strong Leadership capability. Ability to motive and develop people
- Result-orientated and very responsible
- Strong ability to solve conflicts.
More about us
ABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strengths of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Similar Jobs
Blockchain • Fintech • Software • Financial Services
The Principal Software Engineer will lead the development of complex production systems, ensuring reliability, addressing risks, and simplifying architectures while providing technical leadership and guidance.
Top Skills:
Adversarial System DesignEvent-Driven SystemsFinancial InfrastructureOperational ExcellenceProduction CodeReliabilityTrading Systems
Robotics • Analytics • Energy
As a Sales Manager for ELDS China, you will develop and execute sales strategies, lead teams, monitor performance, and build customer relationships to achieve growth and profitability.
Top Skills:
Electrical EngineeringElectronic EngineeringMechanical Engineering
Industrial • Manufacturing
The Management Trainee will support the R&D team in product development, testing phases, and localization for the China market, while collaborating across functions and creating technical documentation.
Top Skills:
Cad SoftwareSimulation Tools
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
