Manage a team providing technical assistance regarding customer support, oversee contract reviews, risk assessments, and offer commercial support while ensuring operational efficiency and customer satisfaction.
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Finance Manager
Your role and responsibilities
In this role, you will have the opportunity to lead a team of specialists who provide technical and order related assistance/support to the internal and external customers of ABB. Each day, you will oversee the process, definition, implementation, and execution of customer support. You will also showcase your expertise by achieving targeted levels of service quality, operational efficiency, and customer satisfaction.
The work model for the role is: onsite
This role is contributing to the {Finance} in {Xiamen China}. Main stakeholders are {ELDS} .
You will be mainly accountable for:
In this role, you will have the opportunity to lead a team of specialists who provide technical and order related assistance/support to the internal and external customers of ABB. Each day, you will oversee the process, definition, implementation, and execution of customer support. You will also showcase your expertise by achieving targeted levels of service quality, operational efficiency, and customer satisfaction.
The work model for the role is: onsite
This role is contributing to the {Finance} in {Xiamen China}. Main stakeholders are {ELDS} .
You will be mainly accountable for:
- Contract review
- Review company sales and purchasing contracts to identify the risks and revise the contract terms according to ABB policy and company requirement.
- Coordinate and get support from country legal, insurance and IP function, to ensure key contract terms are in line with ABB requirement.
- Support sales to negotiate with the customer for the contract terms, if required.
- Sales contract chop management, ensure all contracts to be stamped are in line with the approved T&Cs.
- Risk review
- Familiar with EL Division guideline and company policy regarding risk review.
- Initiate and complete risk review according to group guideline.
- Coordinate and lead the risk review meeting if required.
- Provide risk review training to sales and other functions.
- LOA&POA review
- Review and revise LOA and POA to ensure all LOA and POA issued could meet company requirement.
- Credit review:
- Perform customer credit review.
- Others: provide other commercial support if required.
Our team dynamics
You will join a {dynamic, talented, high performing} team, where you will be able to thrive.
Qualifications for the role
- Bachelor degree or above, major in Finance, Law, International trade, Economic related.
- A good understanding of Contract Law / Terms and Conditions. A good understanding of project risk analysis, at least 3-4 years of contract review experiences in related area.
- Good communication skill. Be fluent in both written and spoken English
- Good at Microsoft Software: Excel, Power Point etc..
- Work in strong sense of responsibility and good work attitude
- Be good competence on handling job under pressure;
- Strong cross function coordination skills, good teamwork spirit, problem-solving skill.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Top Skills
Excel
Microsoft Powerpoint
Similar Jobs
Machine Learning • Natural Language Processing
The role involves evaluating the quality and accuracy of machine-translated lyrics from Korean to Simplified Chinese. It focuses on assessing meaning, naturalness, and context, as well as identifying translation issues without the need for editing or actual translation work.
Logistics • Transportation • Design • Automation • Manufacturing
Responsible for maintaining client relationships, contract signing, achieving business goals, and providing quotes for services. Requires teamwork and communication skills.
Top Skills:
Database ProficiencyOffice Automation
Fintech • Information Technology • Logistics
The Continuous Improvement Specialist leads initiatives in continuous improvement, Lean manufacturing, and cost-reduction while implementing policies and training teams to enhance operational efficiency.
Top Skills:
Lean ManufacturingSix Sigma
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
