Coordinates with pricing, procurement, overseas offices, and agents to obtain freight rates and tariff information. Prepares and submits customer quotations, follows up with customers and sales teams, records updates in ticketing systems, and provides market feedback. Handles commercial and pricing escalations while supporting tenders, spot quotations, and shipment activation across regional operations.
What You Can Expect:
- Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
- Prepare and submit accurate quotations based on Sales requirements in a timely manner.
- Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
- Provide customer feedback and market insights to the Pricing and Procurement teams.
- Handle commercial and pricing-related escalations pertaining to quotations.
- Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.
What You Bring:
- Minimum 3–5 years’ experience in the freight forwarding business or related fields;
- Prior regional exposure, with experience in handling local tenders, spot quotations, and liaising with overseas offices/agents for shipment activation;
- Strong verbal and written communication skills;
- Good team player;
- Possess a positive and customer-oriented mindset
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