The Sales Specialist in Joint Replacement will execute sales strategies in alignment with local objectives, manage forecasts and support case attendance. The role involves building customer relationships, identifying business opportunities, and collaborating with marketing teams for product launches and events, while ensuring compliance with corporate policies.
Work Flexibility: Hybrid
About the job:
This role works closely with the Sales Manager, aligning to the leadership and direction for the Joint Replacement division in Singapore with Stryker International Franchise strategy. You will be executing sales strategies & plans in assigned product line, considering both long-and-short term objectives in Singapore.
What You Will Be Doing:
Sales
- Manage & implement local sales strategies & execution in line with country objectives
- Responsible to provide monthly sales forecast, meeting sales targets and case attendance/support for the assigned product portfolio and sales territory
- Build trust and credibility with customers
- Identify untapped business opportunities, formulates account strategies & ensure effective implementation of territory action plans
- Provide regular market/competitor updates, sharing findings about market trends
- Coordinate payment collection in line with company SOP
- Prompt management of customers' enquiries and complaints adhering to company SOP
- Input into stock requirement forecast based on market feedback/knowledge
- Assist in overseeing sales territory not within coverage if/when the need arise
- Periodically prepare sales performance analyses in sales results, forecast, critical issues as needed
- Ensure compliance to the company's policies, codes and local laws
Marketing
- Work closely with Product Manager and other functional teams on executing new product launches, obsolescence and recalls
- Support Marketing initiatives including trade shows (exhibition) and other key events and promotions such as workshops, company receptions etc.
- Collaborate with Marketing team on understanding Singapore market needs
- Conduct regular product in-service and product presentation to the customers
- Management of HCP interactions ensuring compliance is adhered
- Ensure training records are kept & logged within the QMS
- Provide feedback on local LSO training opportunities for junior surgeons
Compliance
- Uphold the compliance culture and philosophy of the company by ensuring the business is kept abreast and aligned to the highest code of ethics not limited to ADVAMED.
Who We Are Looking For:
- Degree in Biomedical Engineering or other related Science fields
- 1 to 2 years of medical device sales experience, preferably in Orthopaedics portfolio (candidates with more experience will be considered for Senior Sales Specialist or Associate Key Account Manager)
- Knowledge of Implants, Joint Replacement products is a distinct advantage
- Excellent interpersonal and communication skills
- Goals and results driven in an individual and team capacity
Travel Percentage: 20%
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