Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Sales Operations Supervisor plays a critical role in supporting the frontline sales team by driving data-driven decision-making, optimizing sales processes, and enhancing overall commercial performance. This role requires strong analytical capabilities, excellent communication skills, and the ability to operate effectively in a dynamic, fast-paced environment.
Job Responsibilities
Develop and manage Salesforce reporting processes, including dashboards and analytics for sales forecasting, pipeline tracking, and key performance metrics.
Analyze and consolidate sales data to provide insights on forecasts, trends, opportunities, wins/losses, and competitive market activities
Coordinate and support weekly and monthly sales updates for executive reporting, including inputs for quarterly business reviews.
Apply data analysis and visualization techniques to translate complex data into actionable business insights.
Lead pipeline review calls with the Business Development teams.
Support the development and execution of sales operations strategies and initiatives aligned with business priorities.
Prepare high-quality, targeted presentation decks for regions, countries, clients, and service lines.
Partner with Commercial Operations leaders to identify process gaps, bottlenecks, and inconsistencies; implement data-driven improvements to enhance sales performance.
Plan and execute physical events, virtual events, and webinars in collaboration with the Marketing team, including developing event materials and speaker content.
Design, implement, and manage marketing campaigns to promote products and services across supported regions.
Monitor and manage campaign budgets and expenses.
Support onboarding of new sales representatives.
Provide ad hoc reporting and support business reviews, presentations, and management reporting as required.
Job Requirements
Possess Bachelor’s degree in Business, Finance, Analytics, or a related field.
Possess 3–5 years of experience in sales operations, business analysis, or process improvement roles, with strong analytical and problem-solving skills.
Display working proficiency in Salesforce, Microsoft Excel, PowerPoint, and other Microsoft Office applications.
Demonstrate strong analytical mindset with keen attention to detail and accuracy.
Excellent communication skills (written, verbal, and presentation), with the ability to work independently and collaborate cross-functionally.
Willing to work across multiple time zones and effectively engage with stakeholders from diverse cultural backgrounds.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
