Sales Manager, Global IP Network APAC

This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.

In this role the individual will be responsible to lead and manage the team of GIN Sales Representatives across APAC, comprising Account Consultants and Global Client Managers, as part of GIN’s Strategic Sales organisation. The Sales Manager will be directly responsible for leading their team to generate new incremental monthly recurring revenue (NIMRR) by selling GIN services to new logo customers, select strategic accounts, and GIN's embedded base of customers in the APAC region. The Sales Manager will be expected to work with other members of the Sales Management Team as well as across other departments such as GIN Finance, Product Management, IP Engineering, IP Operations, the NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation and revenue retention within the Sales Channel.

Essential Functions/Duties

• Develop, coach and manage a sales organisation with both direct and indirect collaboration, working within a target market focused on IP Transit customers with requirements for high bandwidth services.
• Provide deal support for sales opportunities for both new and select existing customers, including pricing approval and overall deal management.
• Interface closely with Product Management, Sales Management, IP Operations, and other groups within GIN to provide feedback on market trends, business development opportunities, competitive issues, and client needs.
• As a part of the GIN Sales Management Team, the Director of Sales will be providing regular updates regarding assigned team sales activities in addition to weekly and monthly reporting against key performance metrics.
• Track progress and analyse trends of ongoing sales opportunities for their team, and ultimately responsible for reporting on this activity to Sales Management.
• Work with Product Development and Marketing teams to leverage necessary tools and resources to promote the success of the Sales Team.
• Required flexibility to work outside of standard 9am-5pm UK time zone hours.
• Enforces performance standards and addresses problems/issues in a timely fashion.
• Responsible for ensuring staff participates and successfully completes all companywide mandated training in a timely manner.
• Complies with Corporate Equal Employment Opportunity and Affirmative Action Standards.
• Complies with all Ethics and professional standards.
• Complies with all corporate and organisational security policies and guidelines.
• Good knowledge of all Microsoft Office and Salesforce applications.
• Ability to travel between up to 50% of the time.

Qualifications (Knowledge/Skills/Abilities) Core Competencies

• Has previously managed an international, national or regional team of professional sales executives in APAC.
• Must have a working knowledge of Private Peering agreements and the network implications surrounding these types of relationships.
• Excellent communication abilities in both verbal and written genres. Well-honed teamwork skills including the ability to work with executive level prospects and customers.
• Proven track record of success of meeting or exceeding a team quota.
• Proven experience in developing and delivering effective sales process and tactical coaching to a sales team.
• Proven ability to analyse a customer’s need and develop and recommend alternative solutions to meet that need.
• Being a seasoned negotiator with solid effective conflict resolution skills.
• High technical aptitude with ability to accurately articulate the underlying technologies and applications of the Internet.
• Experience working within wholesale telecommunications is highly preferred, and ideally focused on high bandwidth IP transit sales.

Education and Experience:

• A bachelor’s degree in Business, Marketing, Computer Science, Engineering or a related field is preferred.
• 8+ years of sales and/or business development experience, including experience in developing complex multi-component business solutions.
• 5+ years of experience specifically within the Telecom or IP industries.