Manage corporate hotel accounts and prospect new clients to maximize revenue, achieve sales goals, increase market share, and secure group business. Responsibilities include sales calls, site inspections, client entertainment, lead generation, account development, booking conversion, market analysis, trade shows, sales blitzes, and monitoring territory activities.
SCOPE
Reporting to the Director of Sales & Marketing, the Sales Manager is responsible for achieving hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus revenue goals.
Overall Objectives
- To manage corporate accounts within an assigned base or geographic area to maximize revenue, achieve personal/team goals, and increase market share against competitors
- Generate leads through sales calls, site inspections, cliententertainment, and prospecting new accounts
- To focus on lead generation through sales calls, conducting siteinspections, entertainment of clients and prospecting new accounts
- To actively secure groups to form part of the hotel base occupancy, and focus on group conversion through timely follow through of prospect and tentative bookings in the assigned markets
- To identify and develop potential business opportunities to meet acquisition and retention targets, while staying informed about market trends
- Attend tradeshows, sales blitzes, workshops, and similar events in assigned markets
- To implement all sales related activities such as planning, monitoring and measuring all customers within the defined territory
- Other ad-hoc duties as assigned according to needs of business and hotel
Requirements
- Degree in Business Administration, Marketing, or Hotel Management with a minimum of 3 years’ experience in a similar capacity or a Diploma in Hotel Management with a minimum of 5 years’ experience in a similar capacity
- Has excellent written and spoken communication skills
- Possesses professional disposition with excellent interpersonal skills
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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