Sales Enablement Manager

About our Team:

Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient.

About the Role: The Sales Enablement Manager will play a crucial role in supporting revenue driving activities for the global Health Sales team. They will do so by supporting, developing and delivering localized and specialized product training programs globally. This role will ensure that sales teams across different regions are equipped with the necessary skills and knowledge to effectively position and sell our solutions. They will also manage eLearning and documentation, working closely with the other members of the Sales Enablement Team to support global onboarding, product training, sales tools training and application of MEDDPICC to drive revenue for the health sales team.

Responsibilities:

• Develop and Deliver Training Programs: Create and implement localized and specialized product training programs tailored to the needs of different regions and specialty products inclusive of persona, market, competition, and value selling.

• Conduct Training Sessions: Facilitate training sessions for sales teams globally, both in-person, virtually and with on demand eLearning. Utilize adult learning principles and instructional design best practices to ensure effective training delivery.

• Manage Highspot Documentation: Maintain and update Highspot documentation together with commercial and marketing teams, ensuring all training materials, resources, and sales enablement content are organized and accessible.

• Support Onboarding Programs: Collaborate with the Senior Sales Enablement Manager to develop and deliver comprehensive onboarding programs for new hires, enabling a rapid path to sales competency and productivity for localized and specialized products.

• Monitor Training Effectiveness: Continuously assess the impact and effectiveness of training programs through feedback, performance metrics, and other evaluation methods. Implement improvements based on findings.

• Collaborate with GTM Leadership: Work closely with sales, commercial and marketing leaders to identify training needs and develop programs that address gaps in sales skills and knowledge.

• Drive Change Management/Behavioral Change: Leverage change management principles to create meaningful and lasting impact from training programs.  

Requirements:

• Experience in Sales Training: Proven experience in developing and delivering sales training programs, preferably in a global context.

• Knowledge of Sales Enablement Tools and AI: Familiarity with Highspot, Gong, and other sales enablement tools. Experience with utilizing AI in or together with these and other sales enablement tools to drive efficiency and effectiveness.

• Strong Communication Skills: Excellent verbal and written communication skills. Ability to present complex information clearly and engagingly.

• Project Management Skills: Strong organizational and project management skills. Ability to manage multiple projects simultaneously and meet deadlines.

• Collaborative Mindset: Ability to work effectively in a cross-functional team environment. Strong interpersonal skills and ability to build relationships with stakeholders.

• Analytical Skills: Ability to analyze training effectiveness and make data-driven decisions to improve programs.

• Adaptability: Flexibility to adapt training programs to the needs of different regions and cultures. Willingness to travel as needed.

Preferred Qualifications:

• Experience as Quota Carrying Salesperson

• Familiarity with the health markets, clinical solutions, and medical education

• Multilingual: Fluency in English and proficiency in other languages such as Spanish, German, French, Japanese, Chinese etc.

Work in a way that works for you:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Dutch Share Purchase Plan
- Annual Profit Share Bonus
- Comprehensive Pension Plan
- Home, office or commuting allowance
- Generous vacation entitlement and option for sabbatical leave
- Maternity, Paternity, Adoption and Family Care leave
- Flexible working hours
- Personal Choice budget
- Variety of online training courses and career roadshows
- Wellbeing programs and gym facility in the office
- Internal communities and networks
- Various employee discounts                                                                                    
- Recruitment introduction reward
- Work from anywhere
-Employee Assistance Program (global)
-Annual Event

About the business:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

-----------------------------------------------------------------------

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.