The Sales Development Representative generates new business opportunities via prospecting, qualifies leads, sets appointments, and maintains CRM data.
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Sales Development Representative (Contract) supports NinjaCold’s commercial growth by generating new business opportunities through multi-channel outbound prospecting (door-to-door, cold calling, events, digital outreach). The role focuses on qualifying leads, setting appointments, and ensuring accurate CRM reporting to enable senior sales representatives to focus on pitching and closing.
Job Responsibility:
- Lead generation & prospecting
- Conduct door-to-door prospecting at target businesses (F&B, frozen/chilled food, pet food, etc.)
- Perform cold calling to reach decision-makers and generate interest
- Represent NinjaCold at industry events/expos to network and source leads
- Carry out digital outreach (LinkedIn, email, DMs) to build awareness and book appointments
- Generate 10-15 new leads per week across all outreach channels (field, phone, events, online)
- Appointment setting & pipeline support
- Qualify leads, capture accurate contact details, and record business requirements
- Set up appointments/meetings for senior sales representatives with decision-makers
- Book 8-10 qualified appointments per month with decision-makers
- CRM data management & reporting
- Update and maintain accurate lead information in CRM/Google Sheets
- Prepare weekly activity reports covering outreach and appointments booked
- Update and maintain accurate lead information in CRM/Google SheetsPrepare weekly activity reports covering outreach and appointments booked
- Market intelligence gathering
- Share market insights (competitor activity, customer challenges, trends) with the sales team
- Contribute relevant market insights in reports or team discussions when significant observations are made.
Job Requirement:
- Strong communication and interpersonal skills, confident in face-to-face and phone conversations
- Resilient and able to handle rejection positively
- Organized and detail-oriented when updating CRM/Google Sheets
- elf-motivated, proactive, and able to work independently with minimal supervision
- Basic proficiency in Microsoft Office or Google Workspace (Sheets, Docs, Gmail)
- Working Location : Alexandra Technopark
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Top Skills
CRM
Google Workspace
MS Office
Ninja Van Singapore Office
3 Kay Siang Road, Singapore, 248923
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