Sales Development Manager

Posted 20 Days Ago
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Singapore
Senior level
Database
The Role
The Sales Development Manager will lead and grow a team of Sales Development Representatives focusing on inbound and outbound lead generation. Responsibilities include training SDRs, refining sales processes, coaching, and collaborating with other teams to drive results and optimize performance through various tools and strategies.
Summary Generated by Built In

Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.

Sales Development Representative Manager

Singapore

Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.

Location: Singapore

At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm of our employees and leadership team is infectious and growing.  You’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Position: SDR Manager- Singapore

Overview:
The SDR Manager will lead, manage, and grow a team of Sales Development Representatives (SDRs) responsible for both inbound and outbound lead generation, qualification, and opportunity creation. This role requires close collaboration with Sales, Demand Generation, Recruiting, HR, Sales Enablement, and Operations teams to ensure the development and success of your team, driving exceptional results.

Responsibilities:

       *  Build, train, and lead a high-performing team of SDRs focused on outbound prospecting, lead qualification, and pipeline generation.

  • Develop and refine the outbound sales process, optimizing SDR metrics and key performance indicators (KPIs) to increase productivity and revenue growth.
  • Provide hands-on coaching through shadowing, role plays, and performance feedback in regular 1:1s to ensure consistent development and success.
  • Collaborate with Demand Generation and Sales teams to create territory-specific campaigns that align with business goals and enhance prospect engagement.
  • Use creative marketing and sales strategies to help SDRs connect with key buyer personas, showcasing the value of Couchbase’s solutions.
  • Oversee the effective use of key sales tools like Salesforce (SFDC), Outreach.io, 6Sense, and ZoomInfo to ensure seamless operations.
  • Partner with Sales and SDR leadership to improve opportunity qualification and management processes.
  • Monitor, analyze, and communicate SDR reports and dashboards, ensuring performance data is easily accessible to stakeholders.
  • Assist with recruiting, hiring, and onboarding new SDRs to build a strong, engaged, and motivated team.
  • Foster a positive, energetic, and inclusive work environment where team members are inspired and excited to contribute to the company's success.

Preferred Qualifications:

  • 2+ years of management experience in sales or sales development, with a demonstrated ability to lead and inspire teams.
  • Proven track record of success in driving pipeline growth in fast-paced environments with both inbound and outbound sales models.
  • Experience managing outbound SDR teams and a deep understanding of motivating and developing entry-level sales professionals.
  • Strong active listening skills, curiosity, and a passion for building genuine relationships with customers and colleagues.
  • Proficiency in key sales tools like Salesforce (SFDC), Outreach.io, ZoomInfo, 6Sense, and other CRM/lead generation platforms.
  • Strong analytical skills and data-driven decision-making capabilities.
  • Ability to attract, retain, and motivate exceptional sales talent.
  • Excellent communication skills and proven success working cross-functionally with Marketing, Sales, and Operations teams.
  • Previous experience as a high performing SDR
  • Bachelor’s degree from a 4-year college or university is preferred.
  • Singaporean Citizen and/or Permanent Resident

 





Why Couchbase?

Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits  that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:

  • Generous Time Off Program - Flexibility to care for you and your family
  • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
  • Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
  • Career Growth - Be valued, Create value approach
  • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
  • And much more!

*Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.

 

Learn more about Couchbase:
News and Press Releases
Couchbase Capella
Couchbase Blog
Investors

 

Disclaimer:

Couchbase is committed to being an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.

 

By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application. 

The Company
HQ: Santa Clara, CA
700 Employees
On-site Workplace
Year Founded: 2009

What We Do

Unlike other NoSQL databases, Couchbase provides an enterprise-class, multicloud to edge database that offers the robust capabilities required for business-critical applications on a highly scalable and available platform. Couchbase is built on open standards, combining the best of NoSQL with the power and familiarity of SQL, to simplify the transition from mainframe and relational databases.

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